I stayed in early October for a night and was pleased with everything! The clerk at the desk was friendly and mindful of my privacy - as a woman travelling alone that was very nice. She pointed my room out to me on the map instead of announcing my room number - there were two men in the lobby at... More

There seemed to be an electrical problem in the first room we were given but were quickly moved to a new location. It appears quite new--large room, micro and fridge, ok linens, flat pillows. Breakfast was cereal, fruit, juice and toast. More

I first called and talked to Shawnie. She was nice and accommodating. Upon arrival the room was very clean and later we used the pool which was also clean. The hotel was full because of the fair yet very quiet. No crime issues, and easy access to all you need. I would stay there again!! Thanks Shawnie for your excellent... More

This hotel is a chain and it was very apparent. There was no character whatsoever. It was reasonably clean but there was toothpaste on the wall. The staff was clinical...not friendly but not unfriendly. The pool was loaded with kids, so no swimming for anyone else. The best part about this hotel is that it is walking distance to Safeway... More

This is my favorite chain hotel, so when I get the chance to stay at one I do. Never disappointed with the spacious rooms, nor the cleanliness. This one has a tight parking lot, an uninviting pool area, but is close to shopping and Hwy 395. The rest of the local hotel selection looked iffy to me, so I opted... More

First off, Brian at the front desk was friendly, professional, and fun! He was very helpful. My spouse/partner and I were traveling to Death Valley from Washougal, WA and we stopped in Susanville by chance the first time, but on the return trip we chose to stay there again because of how great Brian was. On the other hand, housekeeping... More

This was our second stay here. The staff is very pet friendly which I appreciate traveling with two dogs. The rooms are clean and have mini refrigerators and microwaves. There is a drug store right next door. The bed was great but the walls are a bit thin. Fortunately our upstairs neighbors didn't make too much noise during the night. More

We were pleasantly surprised at how spacious and clean this was for the very reasonable price. Person at desk was very nice and helpful. We stayed on a Sunday and found that most restaurants were closed, but there was a Black Bear nearby that was quite good. More

My friend left an item in the room when we left and the manager worked very fast and send it back to me before the friend had to fly back to Europe and at no charge!!! What a wonderful service! More