I am sitting in the room right now! We came to Santa Cruz on a whim. Called hotels.com and were told ther were only two hotels with any room. They said this would be better. I booked panicing. I worried we would be stuck with no where to stay. We pulled up and all three of my kids (5 to... More

Booked a room here well in advance and received confirmation e-mail for the 2 rooms we reserved (1 room with 3 queen beds, 1 room with 1 queen bed). Arrived around 7pm to find that they overbooked the hotel and did not have our confirmed room. When we asked to speak with manager, the attendant (who only told us his... More

This place will charge you $25 per additional guest, on top of the $100/ night charge, if I am paying $100 a night my wife should be able to stay with no extra charge, completely ridiculous.The carpets are nasty, the blankets have stains, and people live in some of the rooms with pets. This is cleverly disguised online and priced... More

No room service, no ac, no working eletric plugs, running water couldnt stay at one temp. Windows cracked, tile cracked, everytime someone was walking outside the wholw room would shake. No lightbulbes were screwed in, telephone didnt work, no clock, fridge smelled really funny, we had to ask for clean towels only to have to chase the room keeper. She... More

I understand this hotel has been taken over since the 'creepy wife' some people have experienced The new owner was helpful and pleasant enough. The hotel itself does need some repairs and general improvements, but the room was clean and we didn't have any problems whilst we stayed there for 3 nights. The rates were OK although similar prices to... More

The pool had murky, cold, dirty water and I could not let my kids swim in it. (See pics) Regarding the room, the bathroom window had mold and did not lock, the phone had no information on it concerning how to make calls even in an emergency, the carpet was torn, the heater made banging sounds when it turned on... More

This is by far THEE MOST DIRTIEST, NASTIEST, RUDEST, AND CREEPIEST place I have ever stayed at. So much for just a place to sleep but me and my bf couldn't even sleep in that dump,when I checked in I literally started to cry because of how horrible it was, and they wouldn't give me my money back. I honestly... More

Stayed here for one night on our way travelling up the coast. The inn is located a block away from the beach. Parking was a little tricky given that all the cars are jammed in and its on a very steep hill. The owner is a lil strange. Whilst checking in he took our phones and had a look and... More

This place is the worst hotel there could be! The room smells like bodily fluids and the room feels really humid, where your unable to sleep in. Pillows are worn out. Parking is a joke! We spent 30 minutes trying to find parking! After that we spent another 30 minutes checking inn. They ask for an ID, Credit Card, and... More