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Doubletree Hotel Santa Ana/Orange County Airport

3.5 of 5
201 East MacArthur Boulevard, Santa Ana, CA 92707
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Doubletree Hotel Santa Ana/Orange County Airport
Ranked #9 of 26 hotels in Santa Ana
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179 reviews from our community

Traveller rating
    43
    76
    32
    16
    12
See reviews for
Families
21
 
Couples
36
 
Solo
24
 
Business
82
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New Mexico, United States
1 review
4 of 5 stars Reviewed 22 May 2013 NEW

Parking and Internet fees are rediculously high. If I had not been required to stay at this hotel by my employer, I would have chosen an alternate facility a mile away with lower price, free hot brkfst, free wireless and wired (better security) internet, and free parking. Staff had trouble programming cards for parking garage & seemed annoyed with having... More

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Review collected in partnership with DoubleTree by Hilton

Frazier Park, United States
1 review
5 of 5 stars Reviewed 16 May 2013

even though my stay at this hotel was brief, the hotel staff made it seem as if I was on a mini vacation. The checked my in quickly and were very friendly and kind. The warm cookies were wonderful! I needed toothpaste and though I didn't mind going down to get it they brought it to my room. thank you

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Review collected in partnership with DoubleTree by Hilton

Fallbrook, United States
1 review
3 of 5 stars Reviewed 9 May 2013

The rooms and open areas of this hotel were very comfortable and desirable. The pool area was very small and dirty, with dead plants all around, this was very different then the pictures on the internet. Very disapointing.

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Review collected in partnership with DoubleTree by Hilton

Shashi P, General Manager at Doubletree Hotel Santa Ana/Orange County Airport, responded to this review
17 May 2013

Thank you for taking the time to write your comments concerning your stay at our Hotel. Please accept our sincere apologies for your disappointment in our swimming pool facility. I want to assure you that your experience is certainly not typical of the quality of facility we offer our guests and corrective steps have been taken as a result of... More

Bloomfield Hills, MI
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 8 May 2013

This is a great place for business or pleasure. Clean, spacious, and not short on friendly staff. Highly recommended! The location is pretty central, and allows for easy access to route 55 and the 405.

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Orange, United States
1 review
5 of 5 stars Reviewed 2 May 2013

My girlfriend and I had a family function, didn't want to drive after, so booked a room at the Doubletree. Couldn't have been any better. Only wrinkle is parking, below the lobby underground. Spaces are small, and was pretty full that night.

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Review collected in partnership with DoubleTree by Hilton

Seattle, WA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 May 2013

Great hotel and excellent staff. It is conveniently located with a 24 hour fitness center. My only complaints are the complimentary breakfast is only "continental." There is an additional charge for the hot breakfast, and parking is $15 per night.

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Review collected in partnership with DoubleTree by Hilton

Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 May 2013

Stayed 2 nights at this hotel with my husband and daughter. Pros- Hotel and room were clean. Beds were supportive and not too soft, which is perfect for those of us with back problems. In room safe and refrigerator. Close to Segerstrom Center for the Arts where our daughter was performing. Cons- Shower drain was extremely slow, had to stand... More

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Shashi P, General Manager at Doubletree Hotel Santa Ana/Orange County Airport, responded to this review
17 May 2013

Please accept our sincere apologies for the inconveniences you experienced while a guest at our Hotel. There is no excuse for some of the shortcomings you have mentioned such as slow shower drain and noisy air-conditioning fan. We carry out regular preventive maintenance to all of our guest rooms on a regular basis to ensure problem free Guest rooms. It... More

Sunnyvale, United States
1 review
3 of 5 stars Reviewed 29 April 2013

The hotel and my stay were OK, but the card key reader for my room never worked. Never. No one could figure out why and it wasn't fixed. This meant I had to go to the check-in desk and request maintenance assistance every time I wanted to enter my room. This wasted a LOT of my time. Also, I could... More

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Review collected in partnership with DoubleTree by Hilton

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 April 2013

As a diamond member I stay at a lot of Hilton properties. This one stands out to me as having the most "professional" well trained staff I have encountered. The front desk person was fabulous, the bartender was extraordinary and the waitress at breakfast went above and beyond. It's like they all took a "smart pill" as to how to... More

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Menlo Park, United States
1 review
5 of 5 stars Reviewed 23 April 2013

This hotel was really gorgeous and conveniently located near the John Wayne Airport. The staff was extremely courteous - they provided a cookie at check-in. I didn't have one, but thought the idea was so cute! The food was fresh - I had several meals there as I was at a conference and the drinks at the bar were fabulous.... More

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Review collected in partnership with DoubleTree by Hilton

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Parking fee(8)
  • Comfortable bed(8)
  • Business center(3)
  • Very reasonable(3)

Additional Information about Doubletree Hotel Santa Ana/Orange County Airport

Address: 201 East MacArthur Boulevard, Santa Ana, CA 92707
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Santa Ana
#8 Business Hotels in Santa Ana
Price range (per night): $101 - $169
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Doubletree Hotel Santa Ana
Doubletree Santa Ana
Santa Ana Doubletree
Doubletree Hotel Santa Ana/Orange County Airport CA

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Doubletree Hotel Santa Ana/Orange County Airport
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