I booked this trip through the RCI point system and expressly asked for a hotel in center city San Diego. We were assured that this hotel was in the city. I questioned the quality at the time of booking through RCI and I was told that all hotels that they booked were the same quality. I also stated that I... More

My friends and I stayed here for three nights during this year's Comic-Con in San Diego. Our room had two queen beds, a TV, a coffee machine and a blow dryer. The bad: -no swimming pool or hot tub. -poor reception on 50% of the TV channels, and the ones that actually did come in were mostly Spanish-only. You also... More

stayed here the past weekend, in the ads it states that all rooms have a fireplace, etc. There are no fireplaces. The pool is empty, cracked, unable to hold water. The bedspread was so dirty, I was afraid to touch it to take it back down to the office. They could not give me another bedspread, they didn't have one,... More

We travel to San Ysdro often to visit Adelita Bar in Tijuana. The rooms are currently in the process of being renovated. When we were there, the hotel pool was closed. While we were in our room the hot water pipe bursted and water was spraying all over the place. Thank GOD we were in the room and was able... More

I booked room based on pictures on website, the rooms smelled, our nightstand was falling apart, stains on carpet and worse of all ....their was still hair on bathroom floor from previous guest. More

The rooms were dirty and the towels they provided weren't enough. There wasn't a remote in the room and when we requested one we had to program it ourselves. there was a dirty coffee machine without coffee. They offer light breakfast- toasted bread...that's it. The price on check out was higher than the price given when checking in- the management... More

There was mold in the bathroom, no towels in a jacuzzi suite, and the desk clerks were rude. All tile/ceramic floors easy to slip and fall when getting out of the jacuzzi. room smelled bad, probably from the mold, clerk did not change room. we asked for more towels and the clerk said they were washing them still, took 3... More

Ok, I'm looking at the other opinion and well, this hotel is fully renovated, is true that is beside the freeway but you know, rooms are very nice and spacious, the people care for you I spend 3 weeks because I was going to doctor apoinment in Tijuana they offer shuttle for free, I spend a good time there, I... More

this place is too close to the freeway. i could hear the car noise and the people in the parking lot under my window. there is no drive up lane so expect to be blocked in while waiting to get in or out. customer service sucks. room was dark and dingy. smelled old and of cigarette smoke. i felt bad... More