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Holiday Inn San Mateo-San Francisco SFO

3.0 of 5
330 N Bayshore Blvd, San Mateo, CA 94401
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Holiday Inn San Mateo-San Francisco SFO
Ranked #5 of 14 hotels in San Mateo
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136 reviews from our community

    Trip type
Traveller rating
    52
    40
    28
    12
    4
Date Rating
london
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Less than 10 mins from the airport and around 30 mins to san Francisco, we used this hotel for a short weekend and have been very happy with the choice. The staff was friendly, the room spacious and very clean and quiet, with a big parking lot. We were very tired due to an intercontinental flight and decided to eat... More

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Portland, Oregon, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 May 2013

After a horrific experience at another hotel, I was pleasantly surprised by the cheerful staff and bright, airy rooms. The spotless rooms are incredibly large for the price, the bathroom was immaculate, and the internet was free. Maybe it was a slow night, but the hotel was probably the quietest I've ever experienced. The one criticism I would have is... More

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hisanmateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review
5 May 2013

Dear Najwa S, Thank you so much for your feedback! I know there are many choices out there, and that you stayed with us, and enjoyed your stay, means we are doing something right! I am a bit concerned about the quality of the "faint room odor" you mentioned. Our housekeeping staff takes great pride in their work, and any... More

Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 25 April 2013

Stayed 2 nights. Good large rooms. Well kept and maintained. Same for the grounds. Sadly, reception counter staff, 2 at different times, do not have the disposition to be in the hospitality business. Mm maybe. my sense is that they feel that they feel that they are owed the job. I was quite happy to do the Hospitality Inn "Express... More

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hisanmateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review
5 May 2013

Dear Tanaki47, Thank you for your honest review of our property and of our staff. Reviews like yours help us to improve our customer service, and serving our guests is our "job #1". While I am glad you felt our rooms to be comfortable, it gives me pause to hear that our staff presented a less than perfect level of... More

Singapore
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 21 April 2013

This hotel has a good location near the airport, and is a short drive into the City. The room we got was clean and of a good size. There is also a great Mexican eatery around the corner, El Palenque Taqueria, at Kingston Street. However, the front desk staff were sadly the most disinterested I have seen in a long... More

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IHGCare, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review
15 May 2013

Dear captainjill, Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst we pleased with the good comment, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept our apology for the shortcomings you have experienced and if your stay... More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 20 April 2013

I stayed in a 2 room suite. Not too shabby. I had a few friends over and we had an amazing time. The front desk staff could be more friendly but overall I was happy with how my birthday turned out!! I might end up booking a room here again soon because the size of the room for the money... More

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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 16 April 2013

The rooms are good size, and very clean. The staff is helpful. Location is right on the 101 freeway, but did feel the noise at all. In fact, it was the noise of kids running upstairs that woke me. Also, the A/C is very noisy Two comments. If you are sensitive to noise then get a room on the upper... More

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IHGCare, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review
2 May 2013

Dear Sam F, Thank you for posting a review of our property. It is disappointing that to know that you were inconvenienced by the condition of the air conditioning system and Internet connection being slow. However, despite this I am happy that you found our rooms to be clean and staff service to be helpful. Again, many thanks for the... More

Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 April 2013

I was upgraded to an absolutely huge suite! I wish I weren't. All the extra space was utilized by placing a table for 2 with 2 chairs. Think of the table sometimes found in a normal size room and you have it except, it's in a space the size of a decent sized dining room. I have absolutely no idea... More

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IHGCare, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review
9 May 2013

Dear jch67, Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of... More

New York City, New York
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 13 April 2013

Excellent service, great rooms! We only stayed there for one night but it was great. It is close to San Francisco Airport and also not far from the city, quiet location. Very clean, very spacious, many amenities, definitely recommend it!

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See 2 more reviews by NYLulu21 for San Mateo
2 reviews
5 of 5 stars Reviewed 11 April 2013 via mobile

I got a few days off and had an unplanned option to visit friends in the Bay Area so jumped on it. This is my second stay at this Holiday In , and I'm glad I found the place. I left a more detailed review last month so won't go into too much this time just a few differences. I... More

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El Segundo, California
1 review
5 of 5 stars Reviewed 11 April 2013

I absolutely love our stay here. The suite was perfect for me and my daughter. The Hotel was very nice and quiet week. We went to San Francisco during the day and came back every early evening for a nice quiet evening. The team was the best; the restaurant was a very nice setting and the food was very good.... More

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Additional Information about Holiday Inn San Mateo-San Francisco SFO

Also Known As:
Holiday Inn San Mateo-San Francisco Sfo Hotel San Mateo
Holiday Inn San Mateo-San Francisco Sfo Hotel
Holiday Inn San Mateo
Quality Inn San Mateo
San Mateo Quality Inn
Address: 330 N Bayshore Blvd, San Mateo, CA 94401
Phone Number:
Region: United States > California > San Mateo
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Family Hotels in San Mateo
Price range (per night): 126 AUD - 241 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Opening Spring 2010! The Holiday Inn & Suites San Mateo / San Francisco SFO is the newest and most modern hotel in the area. Conveniently located off US-101, we are situated among fine dining, world-renowned attractions, endless shopping possibilities and vast business opportunities. Our prime location places you within minutes from the San Francisco International Airport, Downtown San Francisco, Golden Gate Park, Monster Park, San Mateo Expo Center, Downtown San Mateo, AT&T Park, Half Moon Bay, East Bay, Pier 39, Alcatraz, Fisherman’s Warf, Hillsdale Mall, Pacifica Beach, Golden Gate Bridge and is a short drive from Napa and Sonoma Valley which hosts some of the finest vineyards in the world. ... more   less 
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Holiday Inn San Mateo-San Francisco SFO
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