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Holiday Inn Express San Jose Central City

2.5 of 5
2660 Monterey Road, San Jose, CA 95111
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Holiday Inn Express San Jose Central City
Ranked #10 of 71 hotels in San Jose
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55 reviews from our community

    Trip type
Traveller rating
    25
    14
    10
    1
    5
Date Rating
Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 29 May 2013

Stayed one night on our way Northwards and homebound. This HI Express Location really goes the extra mile with genunine appreciative service and personal touches to make your stay here worthwhile. Warmly welcomed at check-in by Jeni who was most professional and wonderfully accommodating in assisting our family accessibility requirments with room suggestions. This is one of the very few... More

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Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review
30 May 2013

Thank you FSR for your review on our hotel.We wish to thank you so much for taking time out and writing such a wonderful review for our hotel and our staff.We try to set the benchmark higher everytime.We also have our employees attend our inhouse training programs and IHG classes so to improve productivity, performance and on how to value... More

Sumner, Christchurch
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 21 May 2013

This is Holiday Inn is undergoing some updating (carpets were being replaced while I was there). It is not in the most salubrious area of town, but handy for the main routes. It has a nice out door pool and gym area. The staff were particularly friendly and welcoming and there were few regulars checking in which is always a... More

Was this review helpful? Yes 1
Fresno, California
1 review
5 of 5 stars Reviewed 25 April 2013

Facility is close to many things. Grounds and room were very clean and neat. Room was nicely set up and had enough towels, soaps, pillows, lights, and bottled water. Room had a microwave, refrigerator, chairs, desk, free wi-fi. We've stayed here quite a few times in the past two years. The staff is always pleasant and interested in us on... More

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Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review
30 May 2013

Thank you so much Mr Douglas for such a wonderful review..my staff is overjoyed with your review.You have been our VIP guest and we really value and appreciate your business Guests like you always help us to increase productivity and performance in all the Departments of the hotel..we wish to extend our sincere thanks again and please come and visit... More

Salt Lake City, Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 March 2013

The part of town was not the best, but it was certainly not close to the worst. I walked outside after dark and did not feel in fear of my life. The room was very clean and very large. We paid $93 plus tax. The only 2 constructive comments I have would be to add towel bars in the bathroom... More

Was this review helpful? Yes 1
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review
30 May 2013

Thank you JS for your kind review and wonderful advice for our hotel.We really value your comments and appreciate it. The hotel has gone through some major renovations and yes the Towel Bar is in place also in all rooms.We have also put in place 37" and 42" Flat Screen TV's,New Carpet's,Window Coverings,more than 100 HD channels and new Safe... More

Roseville, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 March 2013

We brought our softball team here for one night. The price was good, rooms were clean and comfortable and the breakfast was actually a much larger selection than I had expected. There was an issue with one of the rooms at check-in, but it got resolved. The neighborhood wasn't all that great, and in the future if I bring a... More

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Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review
30 May 2013

Thank you so much Scott for your wonderful review about our hotel and the services we provide.It has been a pleasure to serve you and your wonderful team.We were very pleased to host you all Please keep us in mind when you are in San Jose again-we really value your business More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 23 February 2013

Our stay was worth the money,we stayed in room with balcony,was so nice to stay out in the sun Rooms are very nice and clean,huge selection and nicely displayed breakfast bar.Very friendly staff with wonderful service.We are visiting relatives on the West coast and so far this was the best Express we have stayed in.I am a Priority Club member... More

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Steve2660, Manager at Holiday Inn Express San Jose Central City, responded to this review
26 February 2013

Thank you Art for such a wonderful review.Our employees are so happy that you have recognised their hardwork and pride.Each guest is treated as a very important person at our hotel and we take great pride in serving them.We know you have lots of choices to stay in San Jose but you chose our hotel and we really appreciate your... More

Shenzhen, China
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 18 February 2013

the rate is good, but hotel location is closed to freeway, nearby have limited restaurants. when i want out at late, i feel not safe. room is good and clean. it worth the money for sure, breakfast is also ok

Was this review helpful? Yes 1
GuestCare2660, Manager at Holiday Inn Express San Jose Central City, responded to this review
26 February 2013

Thanks so much for writing a review for our hotel Mr Ricarli and thanks for appreciating the hardwork and effort our employees put in to make your stay a great one.We strive very hard to keep our property in a very good shape.You are a very important guest to us Thanks a lot for choosing to stay with us More

Jacksonville, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 December 2012

We recently stayed for 4 nights at this hotel while visiting relatives in San Jose. We cannot recommend it highly enough. The managers were helpful, pleasant, and most graciously assisted us through a problem which we had created--booking our reservation at the wrong Holiday Inn Express. The front desk lady called the "wrong hotel" and cancelled our reservation there, made... More

Was this review helpful? Yes 1
SteveGM, General Manager at Holiday Inn Express San Jose Central City, responded to this review
28 December 2012

Thank you so much Mr Lois for your wonderful comments.Your comments helps the hotel to always improve its service on a daily basis.We always appreciate your business and we know while you have lots of choices in San Jose,you always come back to stay with us-we are really thankful for that More

Lincoln, New Hampshire
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 December 2012 via mobile

Spacious room kept immaculately neat and clean. Shower had bars on all three walls and the extended curtain rod All the extras provided (microwave, refrig, iron, etc). Decent little breakfast Silly, I know, but we were impressed with how the bed was made each day with fresh sheets tightly tucked. The only problem was the additional expense of having to... More

Was this review helpful? Yes 1
SteveGM, Manager at Holiday Inn Express San Jose Central City, responded to this review
28 December 2012

Thank you TD for the wonderful comments about our hotel.Its so satisfying to read good comments for our hotel knowing that my team really works hard and the focus never shifts away from the guest.Your comments continuously helps us to strive for the best.We keep our hotel ready for the guest all the time..thanks so much once again More

Long Island, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 November 2012

Very recently, I had the opportunity to stay at the Holiday Inn Express in San Jose. The hotel was in a convenient to my business appointment and was easy to find. The check-in experience is one of the factors that sets the tone for the experience for me. The check-in at the Holiday Inn Express in San Jose was very... More

Was this review helpful? Yes 2
SteveGM, Manager at Holiday Inn Express San Jose Central City, responded to this review
28 December 2012

Thank you so much for the wonderful comments..it makes our employees feel rewarded when the guest is really happy.This is our ultimate goal...to be guest ready and to keep the service and quality level higher at all times It was a pleasure to have you at the hotel-thank you so much again More

 
 
 
 
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Additional Information about Holiday Inn Express San Jose Central City

Also Known As:
Holiday Inn Express San Jose Central City Hotel
Holiday Inn Express San Jose Central City Hotel San Jose
Holiday Inn San Jose
San Jose Holiday Inn
Address: 2660 Monterey Road, San Jose, CA 95111
Phone Number:
Region: United States > California > San Jose
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in San Jose
Price range (per night): $116 - $200
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Discover all that downtown San Jose has to offer at the convenient, comfortable Holiday Inn Express Hotel San Jose. Our hotel is 6 miles from Mineta San Jose International Airport and 3 miles from downtown San Jose. Enjoy shopping at Valley Fair Mall or dining at the wide variety of downtown restaurants. Explore the endless rooms of the Winchester Mystery House. Visiting All Tech Companies, the San Jose Convention Center, or the campuses of San Jose State and Santa Clara Universities? All are within easy reach when you stay at our Holiday Inn Express Hotel San Jose. Another smart idea: we said good-bye to the traditional bedspread as part of our Simply Smart Bedding. Our all white triple-sheeting just screams freshness. And if you do your thinking in the shower, prepare to be inspired with our complete bathroom make-over such as Stay Smart shower head. You'll appreciate the large work spaces in every room. From communications to accommodations, you'll find our amenities the perfect companion for the business or leisure traveler. Every room includes 2 phones, microwave, refrigerator, hair dryer, coffer maker, iron & full size ironing board, free local calls and free Internet/WiFi . While here, we'll get you started each morning with our free Express Start breakfast buffet with lots of breakfast choices and hot entrees like cheesy omelets, fluffy scrambled eggs, sausage patties, crispy bacon and other favorites. ... more   less 
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