My 21 year old daughter was traveling out of state, alone, for a conference and booked a room here. She arrived in the evening and discovered the window to her room had a broken latch. She asked the front desk receptionist if it could be fixed, even with just slipping a wooden dowel in the sill to keep the window... More

I am wondering if the people that wrote good reviews were paid off. They speak no English and when we recieved our room the FIRST time, it was wrong and it looked 10 feet into a bare wall(quite a view-let me tell you) The SECOND room (which was wrong again) was as big as a closet or pantry. The THIRD... More

Me and my husband has stay here before a couple of times and we been happy with the service. The hotel staff is very friendly, helpful and nice expecially the concierge Lisette and the ladies in the kitchen. The food in the breakfast was really good and dinner was alright, they should add more options. The hotel really needs to... More

We went to a Jimmy Buffet Concert at HP Pavillion in San Jose. We found many of the hotels were booked so we were searching on line for accomodations. We found the Valley Park Hotel offering both breakfast and dinner at a really reasonable price. We found that the Hotel is well located and we enjoyed the breakfast and the... More

My Mother and I stayed here while we waited for my rental home to open up. The staff is so wonderful. The front desk is very accommodating, the kitchen staff are so so sweet and the maids are very helpful and nice. We even spoke with a manager who was very nice and interested in our opinions of the hotel.... More

We had to make our own beds, because the maid wouldn't. Often times there was no one in the front desk... Homeless people walked in and stayed at the lobby and restaurant. But worst of all, we tried to check out sooner, and they forced me to pay for the entire length of the reservation. I spoke to the manager,... More

Good location just by Stevens Creek Blvd. Easy way to Santana Row & America's best rose garden. Good service, spacy room, with Jacuzzi at the room, plenty of choices of breakfast and simple dinner. More

My usual hotel was all booked up this past weekend so I ended up staying at this place which didn't impress me at all from the moment I walked in. Rooms are really outdated. Bed linens are not what you expect for what they are charging you. After all I resign myself in the last minute choice I had to... More

Our group consisted of 9 x 13 year old boys and 6 x adults. I cannot speak highly enough of the Hotel and their staff. Sam and the gang looked after us beautifully. It was lovely to have a nice cooked breaky every morning, and they went out of their way to assist us in any way possible. We bring... More