I had an excellent recent two-night stay at this particular Holiday Inn in San Clemente. Not only were the rooms spotless, but the staff from the front desk to the hotel restaurant were tops. Particularly, Edgar at the front desk was friendly and helpful in greeting me and checking me in. The next morning I was greeted by Paul?? (who... More

We walked into the Holiday Inn in San Clemente late in the afternoon on a Monday without a reservation. We were greeted by the front desk clerk as well as Todd, the hotel manager. They acted sincerely pleased to have us stay there and make our stay a great experience. Despite only having a few rooms that were not already... More

It is very close to main street, walking distance. The rooms are clean & comfortable. We used the hot tub many times. There is a restaurant on site which just opened up. They have a wonderful seating area out front which we all sat there thru-out the day. Very close to shopping & other eateries. This is our 2nd stay... More

Todd, the GM for the HI San Clemente, was VERY engaged with pretty much every part of my stay. I traveled on business. The network connectivity for the room I was in was excellent as far as speed, but the WIFI signal wasn't strong. It didn't impact my usage, but I was concerned about whether or not my smaller devices... More

Being in the customer service world for over 16 years I don't typically write these because your lucky enough just to get good service. Holiday Inn has always been good but my last trip to San Clemente was that much better because of the front desk person by the name of Stephan Martin who went out of his way on... More

I had to make a last minute business trip to San Clemente. When I say last minute, i called at 4:30pm and arrived at 7:pm. I was told that I got the last room. My first thought was - it will be the worst room in the hotel on the freeway side. When I checked in, I was greeted with... More

Clean and spacious room equipped with Queen size bed, coffee table, sofa, balcony and LCD TV. Full size bathroom. Very comfortable room for 2 people. Ocean view is worth it. Nothing particular with the hotel itself, nice lobby, elevator, restaurant. Location is great, very close to main street, Avenida Del Mar, and less then 10 mns walking distance from the... More

We had an awesome room which was spotless, LCD TV, Jacuzzi and an ocean view. The staff was incredible. Make sure you check out the resturant More

Just an okay stay - the rooms were very clean, which is our number one criteria. Holiday Inn website mentions a "complimentary breakfast." When we asked about this they had no idea what we were talking about, but later gave us a coupon for $20 off a breakfast in their breakfast-only restaurant. Holiday Inn website mentions that kids eat free... More