I stay here frequently on my company's dime and I have one consistent complaint. Whenever an issue arises that requires me to call guest services from the room it is easier to go downstairs than to reach anyone on the phone from the room. The front desk and guest services department appear to be way understaffed for the size of... More

Stayed for an industry conference across the street at the Convention Center. Plusses: Convenience and cleanliness. The hotel was just fine and the people who work there provide great customer service. Minuses: The price of the breakfast buffet isn't worth it - not enough choice and never crispy bacon, but it is hotel fare. In-room wireless access was quite spotty... More

We stayed during a wedding and found the rooms to be spacious and just fine. The TV remotes don't work in the fitness center. There are 3 flat screen TVs, and one remote. It only works on one TV so if you are on an elliptical back in the corner of the room you are out of luck. We asked... More

I last stayed at this hotel in November, I think back then I gave them 3 stars. I am pleased to upgrade them to a full five star this time around. Starting (and ending) with the valet crew...everyone in between rocked! Special kudos to Anthony the wonderful maintenance man who rescued me from having to sleep in a warm room...he... More

Before I booked this room let me just say I was terrified from the other reviews that mentioned bed bugs and uncleanliness and that it was more like a motel. But since I was traveling on a budget and I found the room for 95$ on travelocity I figured I'd take the risk. Ecspecially since the bed bugs comments were... More

It is not very often that everything goes perfect with a hotel visit but that is what happened to us at our one night stay. Checking in was effortless. The room was spotless. The staff were very attentive. The bed was so comfortable, I did not want to get out in the morning. The hotel is located on a very... More

As an employee of an airline, I have certainly had my share of stays in hotels over the years. The Sheraton Grand is definitely one of our best hotel layovers. The service is always consistent and I know exactly what to expect. The rooms are beautifully appointed and the window seat that gives you a spectacular view of the city... More

This was my second stay at the Sheraton Grand in Sacramento. It is a solid business hotel which sees a lot of convention activity. It is about two blocks from the Capitol and its park - which is a great run in the morning. The park surrounding the Capitol is beautiful with wonderful landscaping. The hotel rooms are average size... More

My Husband and I stayed one night on Saturday, April 28th 2012, it was a quick one night getaway. The staff was very nice and helpful, the rooms were clean and updated. We had a great view as well. The room was quiet, and the bed was very comfortable with plenty of pillows. It was walking distance to a number... More