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All 9 Rancho Mirage hotels

Hilton Garden Inn Palm Springs/Rancho Mirage

3.0 of 5
71-700 Highway 111, Rancho Mirage, CA 92270
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174 reviews from our community

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Traveller rating
    63
    55
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Date Rating
Palm Desert, United States
1 review
3 of 5 stars Reviewed 7 June 2013

The hotel was adequate as a budget hotel for a short stay. The air conditioning in my room was noisy and the wireless internet did not work. Also the air condiitoning in the lobby and dining area did not work throughout my stay (3 days).

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
10 June 2013

Thank you for reviewing your stay. We apologize for the few issues that you experienced while staying in Palm Springs. We are happy to inform you that all the minor issues have been fixed, the time lapse was due to certain parts being ordered. We hope you will be able to give us another opportunity. Thank you! More

A TripAdvisor Member
2 of 5 stars Reviewed 31 May 2013

Very disappointed with my stay. A/C was not working right and very noisy. The pool area was always out of towels and lounge chairs when we went out there. Also, the room was very noisy. You could hear when anyone walked by. This hotel was not worth what we paid ($150/night incl taxes).

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
3 June 2013

Thank you for reviewing your stay. We apologize for the short comings of your stay and will speak with the hotels operations department immediately to ensure that all your issues are corrected. We hope you will be able to give us another opportunity in the future. More

Orange County, Ca.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 29 May 2013

A nice hotel, but not a destination. The price was right - $150/night. We tried to check in on time (4:00) but it still wasn't ready so they comped us 4 breakfasts. The room was clean and the hotel was pretty nice, but they seemed understaffed. When we went to breakfast, there were only 2 people for the whole place.... More

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
30 May 2013

Thank you for staying with us! We look forward to your next visit! More

Moreno Valley, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 May 2013

Have stayed at Hiltons but never a Garden Inn before and was very happy that we picked this one. The room was very clean, fast check in and check out. Quiet, with the exception of the a/c, however, for us it was not a problem because it helped put us to sleep!!! Beds and pillows were very comfortable. Pool was... More

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
30 May 2013

Thank you for reviewing your stay, we appreciate your time and effort. We are pleased that you enjoyed your Memorial Day Weekend with us, and look forward to your next visit! More

Santa Monica CA
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 28 May 2013

The usual wonderful Hilton touch (as always) -- with a single exception. Let me quote something I overheard at the front desk, which says it all: "What?!? You mean to say you have only 20 places to lay on by the pool and you have 120 rooms?!? That's crazy!!!" Indeed it was over the hot Memorial Day Weekend poolside. If... More

Was this review helpful? Yes 2
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
30 May 2013

Thank you for spending your Memorial Day Weekend with us! We are pleased that you enjoyed our hotel amenities. We strive to provide top service to all your guests. We apologize for your inconvenience in locating a lounge chair during the holiday weekend. We will speak with management to eliminate this probelm in the future. We do our best to... More

Cailfornia
1 review
2 of 5 stars Reviewed 27 May 2013

Was a real disappointment paid 165.00 for a room, room was very average. Noise from hall way should be a disclosure Item it's like people are in your room. Parking is a problem we had to park in a spot that read no Hotel parking, there was no other spots to park. Started to rent a movie it was 16.99... More

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
28 May 2013

Thank you for taking the time to review your stay. We apologize that your stay was anything less than great and will personally look into your issue. We will use your review to help us provide a better experience for our future guests. Thank you again and we hope that you will be able to give us another opportunity to... More

Huntignton Beach
1 review
4 of 5 stars Reviewed 27 May 2013

Nice hotel. Clean. The staff was friendly and accommodating. Warm cookies at the front desk. My first room smelled like Bengay. I requested a room change and the staff was good about it. Would recommend the second floor as the first floor is a bit dark. I would stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
28 May 2013

Thank you for staying with us, we look forward to your next visit! More

Murrieta, United States
1 review
5 of 5 stars Reviewed 23 May 2013

Rancho Mirage Hilton Garden Inn is a clean, quiet, lovely hotel. I highly recommend booking your stay here if you are visiting the area. Accommodations are comfortable and the staff is friendly and helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
5 June 2013

Thank you for staying with us! We are pleased that you enjoyed our facilities and look forward to your next visit in Palm Springs / Rancho Mirage. More

Anaheim CA
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013

Last minute decision to book a room to Palm Springs, called the hotel directly-they gave me a good deal. Excellent customer service at the front desk. Rooms were clean, pretty lobby. Free coffee/cookies and water around 6:00 pm which was a nice added touch. The Riverwalk, shopping and restaurants are within walking distance. This place was centrally located to shopping/food... More

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
16 May 2013

We appreciate you taking the time to complete this survey regarding your recent stay. At the Hilton Garden Inn / Palm Springs we thrive to provide excellent customer service!! Thank you and we look forward to your next visit. More

Palm Desert, United States
1 review
5 of 5 stars Reviewed 5 May 2013

This hotel is centrally located to all in Palm Springs area. Very convenient to shops and restaurants at El Paseo Dr. Love the convenienience of the refrigerator. Breakfast staff were very friendly and efficient. Went out of their way to proide me extra service with my meal.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
14 May 2013

Thank you for taking the time to review us. We appreciate your time and efforts and look forward to your next visit!!! More

 
 
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Additional Information about Hilton Garden Inn Palm Springs/Rancho Mirage

Also Known As:
Hilton Garden Inn Palm Springs/Rancho Mirage Hotel
Hilton Garden Inn Palm Springs/Rancho Mirage Hotel Rancho Mirage
Hilton Garden Inn Rancho Mirage
Hilton Garden Inn Palm Springs
Hilton Rancho Mirage
Rancho Mirage Hilton
Hilton Garden Inn Palm Springs/Rancho Mirage CA
Address: 71-700 Highway 111, Rancho Mirage, CA 92270
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Rancho Mirage
Price range (per night): $97 - $139
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Combine business with leisure at the Hilton Garden Inn Palm Springs/Rancho Mirage, located in the heart of Palm Springs Valley, within close proximity to top corporations and local attractions. Our Palm Springs area hotel is the perfect place to get inspired and rejuvenate. Relax and enjoy world class spas, championship golf courses, hiking trails, casinos, Palm Springs Aerial Tramway, Knott's Soak City Water Park, El Paseo Shopping District and Desert Hills Premium Outlets.Whether you are meeting an important client, reconnecting with family, or enjoying a round of golf, having everything you need is critical to being your best on your big day. Making sure your event is fully prepared is our main focus. When tomorrow's a big day, stay at the Hilton Garden Inn Palm Springs Rancho Mirage CA. ... more   less 
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