This hotel is so convenient to The River area with there great restaurants and to the large mall. The General Manager gave us the "Royal" tour before we registered. The rooms are very clean and the beds are very comfortable. Peter Morales, the General Manager has instilled in his staff a sense of caring for his guests. We felt very... More

Stayed here for the Indian Wells Tennis Tournament. This Holiday Inn Express is pretty typical of most HIE hotels. Room was very large and clean with separate seating area, TV, mini-fridge and microwave. Decorating did not seem quite as attractive as some other HIE. Rates were a bit higher than is typical but could be due to tournament. Breakfast had... More

The good; Staff were excellent, Rooms are clean and spacious, and breakfast was very good. Location is great with lots of shops and restaurants with-in walking distance. The Bad; showers are very noisy, especially from the adjoining rooms. The pillows were lumpy and uncomfortable. Overall it is what you would expect at this price range.

Very average hotel with a good location, a helpful staff and a big problem with noise. You hear people above you, people on the next room, people in the hall, etc. if they soundproofed the place it would be fine and a reasonable deal.

The staff here was very friendly and helpful. The room was nice, but I agree with a previous comment about the water pressure. It was very uneven. That's the only thing I can really complain about. It was quiet and within walking distance to a shopping mall with many restaurants.

Stayed here on New Year's eve and enjoyed the facility. Great location, nice facility and good value. Plan to return later this year for a get-away.

My family of five stayed at this hotel in January 2012. We stayed in a King Suite and were pleased with the size and accomodations of the room. The decor is very nice and the room was clean. The king size bed was very comfortable with nice bedding. The breakfast was very nice, everything that we needed was provided. The... More

Stayed here for a couple nights, first time visiting the whole area of Palm Desert. First, the hotel was another one previously, but then it was updated somewhat to be a Holiday Inn & Suites. There are still some bugs to work out, but our room was clean & very roomy. Breakfast was the usual fare, needs to be kept... More

Rom and property features/condition rank differently for travelers. Here is our list of positives and disappointments: The Disappointments: Shower: Very little water pressure. Difficult to get the soap and conditioner out of my hair. Also, I could feel the pressure change as I heard bathroom activity in other rooms. Heating/Air Conditioning: LOUD. The system is a typical wall unit and... More