Stayed 4 nights - everything was great PROS: Large rooms - we had large balcony - room very clean and updated. I'm a non-smoker but did not find the casino overly smoky Service - encountered none of the problems other have with service - everyone went above and beyond Casino - small enough to get around easily and find people... More

I drove 3 1/2 hours to this hotel that I made a reservation at over the phone 4 weeks prior. Upon arrival my room wasnt ready. So we went to the concert we were in town for. Came back at midnight when I meet the worst person in the hotel industry. The manager was extremely rude, nasty, and just an... More

Very clean and inviting casino hotel. The rooms are large and clean and away from the casino. there was easy access from the freeway. The elevator service was very good.

We stayed here for 4 nights, but since we had two separate bookings we had to change rooms, and so we had to wait some time for our second room despite the front desk staff saying it would be ready within an hour of checking out of our initial room. The rooms were really nice, much better than expected. The... More

We stayed here for two nights to relax. Initially the staff were helpful but service was sorely lacking at the pool. The resort charges a fee which is typical but the staff at the pool were awfully rude. I waited at the bar in front of 4 staff members who completely ignored me. It was as if I was invisible.... More

We stayed Friday night at Agua Caliente Hotel and Casino. The room was way above our expetations and the buffet was very good with plenty of different kinds of food. The staff was very friendy. The casino was busy and we played for awhile but did not win but that was okay we had a great time and will be... More

Way better in every way than the spa one downtown Palm Springs. Good ventilation, plenty machines from which to choose.

We did not stay at the hotel. We visited the casino one day and the smell of smoke IS awful as stated above. But, it is a casino. People smoke. The problem was that the smoke free areas were not really smoke free. Even at that, only about 10% of the machines were in service. There was no place to... More

We stayed there for one night on a special promotion that was sent to us by the hotel. We have stayed here before and like the roominess, clean room, comfortable beds and nice decor. We also had to navigate a smoke filled lobby, but did not mind it too much since we also played some slots in the casino. Our... More