I'm a Hilton person whenever possible. This HGI is located in a great area with many restaurants within walking distance. I was booked into a "suite" which I found to be quite comfortable. The bed was the new adjustable bed and was also comfortable. The over sized bathroom was a nice change with a Jacuzzi tub and a huge walk-in...
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I want to thank you for taking the time to post your review and provide us with your constructive feedback. I will immediately look into the items mentioned as I want to be sure the next time you visit everything is perfect!
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Haven't stayed at this location recently but extremely pleased to see nothing has changed. Still great people and first class responsiveness. If you are in the Ontario area, this is an excellent choice.
Reviewed 7 August 2011
Thank you so much for taking the time to post your review. I will share you comments with our staff as they take great pride in their customer service!
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Excellent hotel.Large rooms,very clean very friendly front desk staff made me feel like family.Every morning my breakfast was cooked to order omelets and my favorite their pancakes. I worked in the area so it was nice to have dinner in the hotel.Mark the chef makes the best salmon. There are other restaurants in the area within walking distance like Famous...
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Thank you very much for your review! I will share your comments with the Staff as they take great pride in providing outstanding service and an overall experience such as the one you had!
Again, thank you and hurry back!
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The service staff and hospitality is the best I've seen in a hotel in this market space. It's close to the race-track, the hockey rink a good shopping mall, and lots of good restaurants. But the staff is the best; Heather, Mike Christine, Mark, Patrick and the whole bunch rock. The rooms are always spotless, quiet and well-maintained. I stay...
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Thank you very much for your recent review...
The staff would also like to thank you for recognizing that their focus on service and hospitality is appreciated. The staff is truly what sets us apart from our competitors!
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Use to stay here a lot when business brought me there. Glad to know its still a great place. Very friendly staff, nice clean rooms and beds. Will always stay here when possible.
Thank you very much for taking the time to provide us with your review.
The staff and I are pleased that you choose to stay with us on your return to the Rancho Cucamonga area and that we were again able to meet our exceed your expectations.
Thank you for your business and we hope to see you again in...
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Stayed outside LA recently to visit with friends and this hotel was great. Its fairly new, very clean, friendly staff. Lots of dining options as well as shopping. We could walk to Panera Bread, BJ's Brewhouse and a host of many more options. Very close to the outlet Mall as well which was great shopping. A great choice.
Coffeemaker w/Starbucks...
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Thank you very much for your review! We really appreciate the feedback and we are pleased that you enjoyed your stay. In addition, I am glad that you found the hotel to be convenient with easy access to the areas many restaurants and the Ontario Mills mall!
Thank you once again!
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Spent an afternoon and night here as it is the hotel that my company put it's employee's up in when we are in town and was very impressed by the efficiency and friendliness of the staff. The front desk receptionist was extremely customer service focused and helpful. The room was clean and well appointed. I actually used the Gym and...
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Thank you for taking the time to post your review!
The staff and I are pleased that we were able to meet or exceed your expectations both from a service and facility point of view.
We hope you will return as soon as your travel plans bring you back to Rancho Cucamonga!
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The staff was incredibly friendly and helpful during my stay. The hotel is also very close to 2 huge shopping areas: Ontario Mills outlets and Victoria Gardens, with lots of stores, restaurants and movie theaters. The hotel is also very easy to get to just off two major interstates and I had no problems getting around. Having a fridge and...
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The staff and I would like to thank you for taking the time to provide us with feedback regarding your recent stay. We utillize this information to improve where needed and to perhaps feel good about the things we may be doing well.
The staff and I are also pleased that you enjoyed your stay and would like to thank...
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Rooms are clean and nice. Staff is very helpful. Excellent hotel.
Thank you very much for providing feedback as related to your recent stay. The staff and I take great pride in providing a quality hotel experience. We are pleased that we were able to meet your expectations by providing the amenities and a facility that met or exceeded your expectations. As you mentioned the surrounding area has much to offer...
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We stayed at this hotel in December 2011 and were again very pleased with our stay. The rooms here are small, but have the amenities that most people need. It was very clean and pleasant. We were on the top floor and heard no noise from neighboring rooms. There were some families staying and enjoying the pool and the hot...
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Reviewed 6 January 2011
Thank you very much for your recent review. Your feedback is important to us and we are pleased that you enjoyed your stay! We hope you will visit us again should your travel plans bring you back to the Rancho Cucamonga area!
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103 Reviews
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