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Courtyard by Marriott Ontario-Rancho Cucamonga

3.0 of 5
11525 Mission Vista Drive, Rancho Cucamonga, CA 91730
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Courtyard by Marriott Ontario-Rancho Cucamonga
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    4
    12
    6
    3
    2
Date Rating
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 May 2012

"Spent two nights here on business. The room was nice, modern and clean. Typical Courtyard quality experience. Room was quiet enough. The bed was very comfy. WiFi worked perfectly and I liked the work desk set up. Breakfast was very good. The hotel was right across the parking lot from BJ's Restaurant and Brewery which was convenient for a place... More

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Redwood City, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 April 2012

A colleague booked this hotel for myself and a few others as we were attending a course nearby. Checkin was fine; the room was clean but very basic and spartan. This is definitely only a place to sleep as the hotel is very basic. The bar tender, Tammy, took rather long to come and take our drinks order and seemed... More

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Atascadero, California
Top Contributor
58 reviews 58 reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 12 April 2012

This hotel is a franchise hotel, not one ran by Marriott. That should not matter, but the staff at the hotel were clueless about the proper way to run a Marriott. Starting with front desk check in, as Gold members we are normally always given a top floor room without even asking. I had the request on my reservation, but... More

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Nicole Fedorchek, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review
26 April 2012

I am sorry to hear that you were dissatisfied with your stay. I have reviewed your comments, and shared them with my staff. I can assure you that we strive to provide the Marriott level of service, and I am sorry that your stay fell below your expectations. Please contact me directly the next time you will be visiting our... More

Plano, Texas
Top Contributor
115 reviews 115 reviews
Reviews in 63 cities Reviews in 63 cities
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 21 October 2011
2
people found this review helpful

Love Marriott. Love the courtyard brand. This hotel is typical Marriott quality. My only problem is my Iphone had NO signal. I talked to a few other traverlers and they had the same issue. No signal at all. If you have Verizon, you're fine. If you have AT&T, stay elsewhere.

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Nicole Fedorchek, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review
27 October 2011

Thank you for posting your concerns regarding AT&T cell phone service. AT&T Service is difficult in our hotel on the lower floors (certain areas of thelobby and first-floor rooms), and these issues have been brought up to AT&T. For future stays at our hotel, if you have AT&T cell service, please request a room on the upper floors, as this... More

Addison, Texas
Senior Contributor
35 reviews 35 reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 18 October 2011
2
people found this review helpful

Free Internet: Yes Fridge: Yes Sleep Timer: Yes This is my second time at this hotel. It is very nice. Rooms are great. Clean and in great shape. It is extremely comfortable. Great bed. Large bathroom. Great work area - outlets on lamps! Bar with limited food. Nice breakfast and very quick and efficient. The staff is very friendly. The... More

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Nicole Fedorchek, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review
27 October 2011

Thank you for the feedback! More

Scottsdale, AZ
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 September 2011
1
person found this review helpful

We wanted to stay outside LA. We had tried Sherman Oaks and other locations but still felt overwhelmed by traffic. Stayed at this Marriott Courtyard in Ontario and found its location near restaurants,stores and freeways to be ideal. Great bed, clean facility and quiet. With a BJ's Restaurant next door for dinner --all was great!

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San Francisco
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 18 June 2011

Staff is helpful. Bartender, Kathleen/Kathryn is entertaining. Rooms are comfortable although very THIN walls. Tub Comfortable desk and another pull out table if you go to work. Sufficient outlets to plug in electronics, but only so so lighting (if you're up trying to read/work late night). Easy wi fi internet access for your laptop. Plus, there was a computer and... More

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Nicole Fedorchek, Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review
30 August 2011

Thank you for your comments regarding Kathleen, our bartender! She is a great asset to our team, and I am glad that she provided you with superior service. More

Hawaii
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 June 2011
1
person found this review helpful

I had to check the address to make sure I stayed at same hotel as the previous reviews. The front desk clerk was courteous, helpful, and very professional. The hotel was clean, and is very convenient, in a great location. We will definitely stay there again. No complaints here.

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Holtville
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 22 May 2011
2
people found this review helpful

Chcek in: No one at counter, they're all sitting in the back, looked like they were texting each other. Party starting in lobby, no staff present. Food on the floor ouside of elevators (lobby and top floor). Dude behind counter said there's no housekeeping at night. (so why didn't he put down his phone and go clean it up?) Huge... More

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Riverside, CA
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Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 9 March 2011
1
person found this review helpful

Let me first say that we chose this hotel because of it's excellent location - shopping, restaurants, theaters - it's all VERY close and accessible! In that respect this hotel ranks excellent in location! However, the rest of the experience left much to be desired and was simply not what I have come to expect from a Marriott hotel. There... More

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Additional Information about Courtyard by Marriott Ontario-Rancho Cucamonga

  • Courtyard Rancho Cucamonga
  • Marriott Rancho Cucamonga
  • Rancho Cucamonga Courtyard
  • Rancho Cucamonga Marriott
Address: 11525 Mission Vista Drive, Rancho Cucamonga, CA 91730
Price range (per night):* 107 AUD - 199 AUD

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Courtyard by Marriott Ontario-Rancho Cucamonga
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