We stayed here while we were in town for the motorcross,and loved the hotel.We got to town early and done a pre check and then just had to collect our keys on our way back that night.All the front desk staff were so helpful.We had planned to dine in at the italian restaurant but our daughter fell asleep after a...
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I like the location a little out of Downtown Sacramento and closer to the mountain areas that I like to explore, but not so far that you have to hunt around for gas, groceries and restaurants. The property is what you can expect from a Marriott hotel - clean and comfortable and the price is always good. This was my...
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Dear StuFromWA,
We're happy to hear that we are your 1st choice when traveling to the Sacramento area. As you mentioned, and we hear often, from our location you can easily access many key businesses and attractions the region has to offer. We look forward to serving you again soon. Safe travels!
Sincerely,
Kent Peterson, GM
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I stayed at the Marriott Rancho Cordova for three months (Monday - Friday only). They have a great atmosphere and I really enjoyed my time there. The staff is friendly and helpful.
You are right next to State Highway 50, with easy access to several cities like Folsom and Rancho Cordova. You are about 20 minutes out of Sacramento.
I...
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Dear Tom R,
You are obviously a well traveled "road warrior" with 200+ nights a year. We appreciate your time to post a review on TripAdvisor. We're happy you found our staff friendly and the property to be a convenient center of operations for you right off highway 50. Our hotel is certainly central to many of the areas surrounding...
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I recently stayed with a group of 29 people at this hotel for 6 nights. The rooms were very spacious and the staff was very accomodating. We needed to change one couple to a handicapped room and it was not a problem. The doormen were very friendly and our luggage was handled efficiently to and from our rooms. We were...
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Dear AmericanEagle02,
We were delighted to serve your tour group and appreciate your time to post a review on TripAdvisor. Sacramento made a great central location for your many day trips and we're happy you enjoyed the meal in Formaggio and efficient Bellstaff. Safe travels and we hope to see you again soon!
Sincerely,
Kent Peterson, GM
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We stopped here and requested a room at the last moment as we were too tired to drive all the way back to Santa Cruz after visting family in the Sacramento area. We were pleasantly surprised! We were given a room close to the elevator, but we never heard a sound coming from the hallway. The room was clean, quiet...
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Dear KateL,
Thank you for your TripAdvisor review. We're delighted that you found our facility and rooms clean, quiet and comfortable. We also appreciate you recommending us to family and friends. Safe travels, and we look forward to serving you again soon.
Sincerely,
Kent Peterson, GM
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Actually my hotel stay was satisfactory. I encountered the Mgr(Ken) at the front desk, who YELLED at my 9 year old "you need shoes on in the lobby" and proceeded to berate me for allowing him to be barefoot. 30 minutes later he was STANDING GUARD at the pool and seemed to be waiting for us to do something wrong....
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Dear randyfromSJ,
Thank you for taking the time to post a review on TripAdvisor. I sincerely apologize for the style and manner that you and your son were approached regarding his bare feet. We have a great concern for everyone's safety, but my manager certainly could have stated it to be less offensive to you. I'm glad that Chef Jose...
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The hotel is older, but still nice and well maintained. I like the spacious rooms, TV, clean bathrooms, etc. All of that is expected. What I don't expect these days is the extra effort the staff seem to go through to get to know you, to know you by your first name and to make sure you are comfortable and...
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Dear A6Pack,
We are proud to have delivered "top notch" service to you on your visits to the Rancho/Folsom area. I'm also happy to see you found our spacious guest rooms to your liking and you enjoyed the 42" flat screen TVs. Thank you for choosing to stay with us. Safe travels!
Sincerely,
Kent Peterson, GM
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I recently stayed at the Marriott Rancho Cordova on business. It was my first trip to the area and I will be sure to return to this Marriott location on my subsequent visits.
The hotel was busy with various large groups, but the noise was not bad and the restaurant was suprisingly good (I recommend the quail). The room was...
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Dear bearcatprof,
We were delighted to serve you on your recent business trip to our Sacramento/Folsom area and we thank you for your post on TripAdvisor. I will be certain to pass along to my Chef that you enjoyed his quail dish in Formaggio Taverna & Patio Restaurant. We're glad that the room accomodations also exceeded your expectation and we...
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After staying in numerous Hilton properties, we opted to try the Marriot in Rancho for a night. The front desk people were friendly and the room was clean. It is obviously an older hotel and the decor/styling is somewhat retro. The primary reason for 3 stars is $12.95 for internet access and no breakfast.
That's weak, unfortunately we were in...
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Dear pfreeling,
Thank you for taking the time to post comments on TripAdvisor. I appreciate you recognizing our friendly staff and I'm pleased you found your room clean and comfortable. While many of the full service hotels in the Sacramento area, including ourselves, charge a la carte for internet and breakfast, we now offer packages both weekday and weekend on...
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Have used this hotel from time to time over the years and have found it to be generally consistent in service and usually good clean facilities. This trip after a few years I found the hotel to be in a slight decline. Still a Marriott but .........
The food service is solely located off lobby a bit tired, and if...
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Dear Ghostrider5408,
Thank you for taking time to post on TripAdvisor! I value your travel expertise and feedback regarding your recent trip to our hotel. As the economy continues to recover you will continue to see improvements in many different areas of the hotel. Our goal is to be the leader in both quality product and service in the Rancho...
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