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Quality Inn

2.0 of 5
5100 Montero Way, Petaluma, CA 94954
Hotel amenities
Quality Inn
Ranked #2 of 7 hotels in Petaluma
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156 reviews from our community

    Trip type
Traveller rating
    57
    64
    24
    9
    2
Date Rating
UK
Top Contributor
61 reviews 61 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 11 May 2013

Very nice rooms - 2 comfy queen beds Varied breakfast - cereals, waffles, fresh fruit and pastries Didn;t use the swimming pool but that looked good Best thing within 10 min walking from Lagunitas Brewery - which does tours, tastings, food, and overall great pub

Was this review helpful? Yes 1
Cynthia L, Owner at Quality Inn, responded to this review
14 May 2013

UKGailJ, your comments are priceless and we thank you so much. Lagunitas is surpisingly close to the hotel, within walking distance, and so many people enjoy their beer and facilities. There will be two smaller craft beer places opening sometime soon in the business park across from Lagunitas so stay tuned for updates. All the best and we hope to... More

Incline Village, Nevada
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 29 April 2013

We stayed over on a very busy Saturday evening (the place was fully booked) for a Choice-points reward stay. They let us check in early at 1:00PM. They directed us to a room that was already made up, but there was a vibration and when I went downstairs, I saw that the Ice machine was directly below room #247. The... More

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El Dorado Hills, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 21 April 2013

We chose this hotel because of the reviews on TripAdvisor that were so positive. Yikes. I'm wondering if we were looking at the same place. It was an extreme disappointment. The hotel needed upgrading, smelled like smoke and was dated. Our wifi did not work in our room and when I called the front desk, they gave me a tech... More

Was this review helpful? Yes 1
Cynthia L, Owner at Quality Inn, responded to this review
28 April 2013

Pljedh, thank you for your comments and let me start out by saying you did the right thing by calling down to the front desk to ask about the Wifi and yes, we did the wrong thing by asking you to call tech support and the Guest Service agent that advised you has been re-trained on this service issue, as... More

Burlington, Washington
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 13 April 2013

I recently stayed at the Quality Inn in Petaluma on a recent business trip. I had read about the hotel on Trip Advisor and Expedia and thought I'd give it a try. Upon check in, I was just going to book their regular room at $89 a night, but the clerk then offered a room w/ a King bed for... More

Was this review helpful? Yes 2
Sydney
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 April 2013

I attended a nine day course in the locality, and this hotel was listed along with a number of hotels in the area. It was conveniently located both getting access to it from SFO and also getting to and from the course. Which was particularly important for me, given I had travelled internationally to attend the course. The room and... More

Was this review helpful? Yes 1
Cynthia L, Owner at Quality Inn, responded to this review
18 April 2013

Thank you SMJohno24 for your comments, I’m glad to hear you found our hotel convenient and affordable. I want to apologize for the unhelpful response you received the second time you had a problem with our WiFi. We realize there shouldn’t have been a second time problem. We have done two things: first, we spoke to the Guest Service Agent... More

JKMillerInc
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 April 2013

We only stayed for one night, but feel we got our money's worth in using the warm, clean pool and having quite a large complimentary breakfast the next day. The room was clean, if a bit dated, and was VERY quiet - which is a must for me as I'm a light sleeper. The staff was courteous and we felt... More

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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 April 2013

The room was dated, but clean. Unfortunately it was pretty musty. Despite being a non-smoking room, it smelled like old smoke. I opened the window and it was fine. Nothing worth complaining about, as I had already unpacked and didn't want to move rooms. The pool was nice- very clean and warm. I couldn't get the WiFi to work. The... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 24 March 2013

This is a good hotel in this area. Bit overpriced but not so much. The only one problem I get here is Wi-Fi. I come this area because of conferences and always need to be connected with my colleagues I need a just a normal access but here wi-fi so dawn slow and depends on moonphases a lot. As conclusion:... More

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Cynthia L, Owner at Quality Inn, responded to this review
28 March 2013

Thank Alwex for your recent comments about our hotel. We do know that our WiFi needs a boost and we are currently working on a solution which should improve our WiFi signal by the end of next month if not sooner. At the end of last year when we replaced our old televisions with all new 32" flat screens, we... More

Fairfax, California
1 review
5 of 5 stars Reviewed 7 March 2013

Worst experience. The room looked nice when we entered. As I sat on the bed I could see stains on the lampshade and wall(yellow). I had to open the window because the room smelled like cigarettes and animal. The window is crudely handicapped with a screw, allowing barely any air to flow through. Going into the tub I wondered if... More

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Cynthia L, Owner at Quality Inn, responded to this review
8 March 2013

Miss Andrews, we understand your anger and frustration with your situation. As to your comments, our previous reviews and guest service scores show that we run a conscientious business, and we always try to have the majority of our guest’s happiness and satisfaction in mind. Also, we are ready and able to resolve any negative experience(s) a guest has if... More

Eureka, CA
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 21 February 2013

Overall this hotel was OK. The front desk was friendly, the breakfast in the AM was good (fresh bacon, eggs, sausage, waffle maker, bagels, toast). The hotel is split into several 2-story buildings (no elevators). My biggest complaint was that our whole floor smelled like pot smoke & the surrounding area was run down. The hotel is within walking distance... More

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Cynthia L, Owner at Quality Inn, responded to this review
25 February 2013

Thank you Pharmerjess for your comments and we appreciate you being specific about your biggest complaints. Regarding the pot smoking, we are a smoke free hotel and do our best to track down who is breaking this rule and to deep clean and air out the specific guest room and hallways thoroughly after the guest has checked-out. Did you report... More

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Additional Information about Quality Inn

Also Known As:
Quality Hotel Petaluma
Quality Hotel
Quality Inn Petaluma
Petaluma Quality Inn
Quality Inn Petaluma, CA - Sonoma County
Address: 5100 Montero Way, Petaluma, CA 94954
Region: United States > California > Sonoma County > Petaluma
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Petaluma
Price range (per night): 107 AUD - 182 AUD
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
At the southern edge of Petaluma, one of the oldest cites in California founded in 1858, stands the distinctive Cape Cod style complex of buildings that is the Quality Inn Petaluma. Rated three diamonds by AAA, the 108 room hotel serves as the travelers comfortable and convenient hub to historic downtown, pacific coast beaches, wetland hiking trails, golf courses, wineries and family farms. ... more   less 
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Quality Inn
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