I was here for 4 nights - the first night was scary as I was by myself and there were some gangster types outside. Banging on neighbor doors around 2:30 am and this was on a Tuesday. I got used to it as there was a a repeat performance every night. The young man who checked me in was very...
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I live in the pasadena area, and after having my home remodeled for 2 weeks I chose to stay at the quality inn. Staff members are friendly, two particular staff members Jorge and Eric literally went out of their way to have my requests done for me. Rooms are clean, and quite. Also great for getting away on the weekends.
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Hello KevinM, I want to thank you for taking the time to review our property. It is always a pleasure to hear the wonderful service my clerks are giving. We are almost done with the new Lobby/BreakfastRoom/Lounge and are positive you will like the new changes. We look forward to seeing you in the future.
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I have stayed at this Quality Inn for different occassions,from a getaway to a business necessity, I have always had the pleasure of being attended to by two perticular staff members, One would be Denise, who has always welcomed me and catered to my requests , and is always pleasant to speak too and have a laugh, you cant find...
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Hi SIMONN, I want to thank you for taking the time to review our property and my staff. Denise and Jorge were both very pleased to read your review about them, as I was very pleased also. I like to hear that they are giving the best guest service to all guests. It is pleasing to know that you enjoy...
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This was my first time staying at a motel with my dog and I thought I would write a few things for those staying here with their dogs.
Construction was still in progress so their made shift office and breakfast room were in an vacant room next to their lobby that was in the process of remodeling.
Our main concern...
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EDNAS, Hello and thank you for taking the time to review our property. My clerk has passed along the correct address to Alice Dog Park to all of us here. Hopefully the next time you visit Pasadena you will be able to see the new LOBBY/LOUNGE/BREAKFASTROOM. You are correct in that we just recently added a pool deck and remodeled...
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We stayed one night at this property. The room was nice and there was a free breakfast included. Parking was free and so was the internet. I don't consider it a great location due to it's proximity to the freeway. I found it to be very noisy. Also, the lobby is being redone so check in and breakfast are in...
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Btworld, Thank you for taking the time to post a review of our hotel. I apologise for the remodeling of the LOBBY/LOUNGE/BREAKFAST area. I can assure once the remodel is complete the outcome will surpass many of the neighboring hotels. The checkin process will be a lot more comfortable. The proximity of the freeway can not be helped, but we...
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My husband and I stayed at the Quality Inn Pasadena Convention Center for my best friend's wedding. The room was clean, and the service was outstanding. The weekend staff was very friendly, helpful, and courteous. Maggie was the front desk clerk that checked us in her customer service skills were outstanding, very helpful and great service with a smile. Late...
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Our room was king/non smoking and was ideally clean and spacious and perfect for our trip. Check in was quick and the lady even changed the room to a different floor for us (our preference). Breakfast was tasty and neatly presented. Would stay at this location anytime!
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NealJacko, We are very pleased to hear you enjoyed your accomodations here at our Quality Inn. We know that you will really enjoy the new breakfast room "Coming Soon", and the new lounge/lobby. Our staff are here ready to assist and am glad to hear from you that they made you happy with your preferences being met. We do hope...
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In looking for a place to stay for the Rose Parade, this property was close and actually met all our needs for the week we stayed here. The room was spacious, clean, and cheerful. It looked like it had been been redecorated recently. We had a wet bar and separate bathroom sink area with granite countertops. There was a refrigerator,...
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ParadeGoers, Thank you for your wonderful review of our property. Denise and Jorge were very pleased to read your review. It is very pleasing to know that we surpassed your expectations. As we do not provide safes in the rooms we will have safes located in our new lobby. Our door locks to every room also have key logs for...
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Absolutely the poorest excuse for a Continental breakfast ever. Bring your own drinking water! Very poor value.
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Jenmolenda, We at the Quality Inn Pasadena strive to make every aspect of your stay enjoyable and meet all your needs. The breakfast you experienced, we are sorry to hear was unenjoyable. We would greatly appreciate any and all feedback from you to better the breakfast selection for all future guests. We are under a Lobby/Lounge/Breakfast room rennovation and all...
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We were looking for somethng near the Cal Tech and decided to give this hotel a try. WOW it was far better than expected, the manager went out of his way to make us welcome, check-in was a snap and the "continental" breakfast included everything you could think of - and a hostess to help you cook the waffles.
I...
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4 Reviews
57 Reviews
