Spent regretfully only 1 night here before a conference this month, The location was so convenient, a CPK across the courtyard. The rooms, though small were clean and bright. The bed was the ultimate comfort, piles of pillows, crisp linens and a wonderful night's sleep. Check in & check out efficient and personable. Can't wait to return for a weekend... More

I went vacation to los angeles for week and stayed westin for couple of days. Room was clean and good view front desk and bell staff was fast and nice but problem start when i went to bar. Bar staff was not greeting and never smile and never approach me for drink. I have to wait for him for 10... More

We stayed here for 4 nights for our daughter's graduation from college in nearby Eagle Rock. It's a beautiful hotel. Very comfortable with all the amenities you would expect. The location is perfect for shopping, restaurants, and visiting Pasadena's sights and day tripping to other LA activities. We ate breakfast int he hotel restaurant twice and though it was a... More

Especially after experiencing how run down the Sheraton Pasadena is, the Westin really shines. Clean, modern rooms, light and bright throughout plus extremely helpful staff made my stay a very pleasant one. Would return anytime. More

!st I want to start with Mr. Norman Rodriguez the Manager of "Ventantas" the Restaurant in the Westin, "Outstanding", from Breakfast to Lunch to Dinner, whether it is cocktails or morning coffee him and his staff have been the picture of 1st Class service and the food delicious everytime. Mrs. Hacopian More

Family holiday in LA for six days (with child of 2 years old): Pros: - Generally very nice and location was good to travel around other parts of LA - Mall around the corner and other stores close by - Room was big and relatively clean - Staff were generally helpful Cons: - Travelled with a toddler and needed a... More

Parked the car using their valet and enjoyed personalized service from the hotel shuttle. The room and bed comfortable, ammenities delightful. Highly recommend and the great rate from Priceline an added savings! Personalied service and convenient location. More

We stayed one night while traveling on business. The customer service was top notch and hotel was beautiful. We could not have been happier. There is a charge for the Internet $10.00 and self parking $9.00. This hotel is within walking distance to many great shops and restaurants. I would recommend this hotel to anyone. I can't wait to visit... More

Have stayed at this Westin property a number of times and have never been disappointed. In the middle of Pasadena yet is seems so quiet and peaceful. Each time I have eaten my dinner at the bar--seems many of the people were week-long guests. I will continue to return to this hotel. More