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All 23 Palo Alto hotels »

Super 8 Palo Alto

2.0 of 5
3200 El Camino Real, Palo Alto, CA 94306-2209
Hotel amenities
Super 8 Palo Alto
Ranked #21 of 23 hotels in Palo Alto
3.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    6
    13
    3
    3
    4
Date Rating
Caruthers, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 February 2012
3
people found this review helpful

My husband is having tesing done at Stanford for Parkinsons. We hunted and hunted to find a comfortable motel that wouldn't cost us a fortune. Super 8 in Palo Alto did just that. Our room was very comfortable, clean, and well stocked. The office was open early and served cereal w/milk, orange juice, hot coffee, and english muffins, and fresh... More

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GM_Super8PA, General Manager at Super 8 Palo Alto, responded to this review
6 March 2012

Dear Valued Guest, Thank you for taking the time out of your schedule to review our hotel. I am delighted to know that you enjoyed your stay while visiting the area for your husband's testing at Stanford Hospital. Our guest's comfort and satisfaction is our primary responsibility, and I am happy to know that you had a great stay! Thank... More

Finland
Senior Contributor
41 reviews 41 reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 November 2011
2
people found this review helpful

I had a great nine day stay at Super 8. The property is well maintained in a good position to visit Stanford. More

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CS
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 June 2011
2
people found this review helpful

I had to travel to Stanford during the graduation weekend. I could not find any hotel close to campus but could make a reservation with this hotel. I reached the hotel very tired and got the key just to figure out that there is another person in the room!! so they had put me in a room that already was... More

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GM_Super8PA, General Manager at Super 8 Palo Alto, responded to this review
24 June 2011

Dear guest, I apologize for your experience at our hotel. As we explained to you upon your check-in, the previous guest was scheduled to depart that morning, and for reasons unexplained, the guest did not notify us of their intention to stay. This resulted in an overbooking situation. In your presence, a desk clerk immediately attempted to contact the guest.... More

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Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2011
1
person found this review helpful

I stayed at the super 8 a week ago, and i must say it was a great place for me and my friends, not only is it a good location, but the staff is excellent! They made sure our stay was comfortable. I would definitely go back! More

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Montana
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 11 April 2011
2
people found this review helpful

Well we booked with hotwire.com....2 adults one child....showed up to get one queen bed. First time this has happened with hotwire. Basically we were "upselled" to either a two doubles or a cot. We fought and got a cot for free after 15 minutes with the front desk and a call to Dehli to the manager. The room was ok,... More

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GM_Super8PA, General Manager at Super 8 Palo Alto, responded to this review
12 April 2011

Dear guest, I apologize about your experience. We explained to you that though you reserved a room for 3 people, Hotwire sent the reservation through as a room with one bed. It is nearly impossible for 2 adults and a 17-year old "child" to be accommodated in a room with one bed. Though our property was not the source of... More

Portsmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 29 January 2011
1
person found this review helpful

Grim. Very grim. Though clean, the room was a dismal place: dafrk and depressing with not a single feature to cheer things up. There were no bedside lamps and the wasb basin was housed in an alcove separate from the lavatory. (Why is this thought a good arrangement?) I've stayed in other places in California that were twice as good... More

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GM_Super8PA, Manager at Super 8 Palo Alto, responded to this review
31 January 2011

Dear guest, I am sorry that your stay was anything less than satisfying. We recently underwent an extensive renovation project to upgrade all of the lighting in the guest rooms. As part of the renovation, we installed recess-lighting to increase the overall lighting in all guestrooms. The lighting was also installed right above the end tables near the beds to... More

Pacific Grove, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 July 2010
1
person found this review helpful

I stayed there twice before and had one annoying noise problem, which I sucked up. The location near medical office and the large clean standard room and amenities at $88per night. incl tax was ok. My purpose was travel for medical tests and restful sleep. Being in walking distance to good fish restaurant, the Fish Market was a plus. I... More

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GM_Super8PA, Owner at Super 8 Palo Alto, responded to this review
31 August 2010

Dear Valued Guest, First and foremost, I would like to apologize for your experience during your stay. I incorrectly believed that I clearly communicated to our front desk staff to let all arriving guests know during that week that there would be a large wedding group staying at the hotel so that guests were aware of the wedding group. I... More

Israel
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 December 2009

The motel hosts were friendly and helpful. The breakfast is very light (coffee, cereals, bananas and some party), so be prepared to supplement it by something more substantial. The rooms were very clean and in decent condition (furniture, bathroom). Bath amenities were somewhat scarce, make sure to bring shampoo and the rest. Wi-Fi worked reasonably well and is free of... More

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California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 November 2009
1
person found this review helpful

My colleague stayed here in the beginning of November. A guy at the front desk was so careless and lazy. First, he gave my colleague a key of the wrong room, where somebody else already stayed. He said he was supposed to give another room, but pressed wrong keys. O.K. Anybody makes mistakes. However, for security reason, I don't think... More

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San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 8 October 2009

I stayed there for 5 days while I was looking for an apartment to rent in the area. It was ok for that purpose- conveniently located (but all the hotels in Palo Alto are conviniently located...), and clean. The breakfast was ok for an American motel breakfast. The rooms are large. The head of the family who runs it doesn't... More

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Additional Information about Super 8 Palo Alto

  • Super Eight Palo Alto
  • Palo Alto Super 8
  • Palo Alto Super Eight
Address: 3200 El Camino Real, Palo Alto, CA 94306-2209
Price range (per night):* 109 AUD - 136 AUD

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Super 8 Palo Alto
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