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Embassy Suites Palmdale Hotel

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Embassy Suites Palmdale

3.5 of 5
39375 5th Street West, Palmdale, CA 93551
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Embassy Suites Palmdale
58 traveller photos
Ranked #1 of 14 hotels in Palmdale
4.5 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveller rating
    55
    21
    4
    1
    3
Date Rating
Sait Charles, United States
1 review
“Tuneman's Review”
4 of 5 stars Reviewed 17 May 2013 NEW

Very nice stay at the hotel. Clean, comfortable, decent rooms. the workout room was decent, equipment worked pretty good. Overall stay was good, and will stay there again. The receptionist and everybody working at the hotel were courteous, and helpful.

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Review collected in partnership with Embassy Suites Hotels

Embassy Suites P, General Manager at Embassy Suites Palmdale, responded to this review
22 May 2013

Good Afternoon Darin T Thank you for taking the time to complete our survey and we appreciate the rating you provided us and I will share them with our staff. If there is anything else I can assist with, please don't hesitate in contacting me and thank you for choosing the Embassy Suites Palmdale for your accommodations of choice and... More

Chino Hills, United States
1 review
“Soccer Weekend”
5 of 5 stars Reviewed 16 May 2013

This was our second stay at this hotel (2 weekends in a row) The rooms were fabulous, staff was very helpful and friendly from reservations, check-in, housekeeping, hotel reception, food was awesome. The breakfast was complete with omelettes, bacon, sausage, cereal just to name a few and really tasty! I would definitely recommend this hotel to everyone!

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Review collected in partnership with Embassy Suites Hotels

Embassy Suites P, General Manager at Embassy Suites Palmdale, responded to this review
22 May 2013

Good Afternoon Suzanne B, First let me say congratulations on your team winning (otherwise I am guessing you would not have had a reason to come back into town a second week in a row. We appreciate your loyalty. Thank you for taking the time to complete our survey and we appreciate the 5 Star rating you provided us and... More

Palmdale, United States
1 review
“Great Place to stay”
5 of 5 stars Reviewed 13 May 2013

friendly staff, great made to order omelets, breakfast selection was good, room and hotel is well maintained and very clean, two queen bed suite has two TV's. Make sure to use parent lock on TV if you have kids, Showtime has MA programming after 9:00

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Review collected in partnership with Embassy Suites Hotels

Embassy Suites P, General Manager at Embassy Suites Palmdale, responded to this review
22 May 2013

Good Afternoon Gilbert R, Thank you for taking the time to complete our survey and we appreciate the 5 Star rating you provided us and I will share them with our staff. Also of note is that I wanted to let you knwo that we have removed Showtime from our channeld guide as well as added 2 more HBO channels... More

Buffalo, NY
2 reviews
“Embassy suites Palmdale, Ca”
5 of 5 stars Reviewed 9 May 2013

We were there for our nieces wedding and the hotel and the staff were exemplary would recommend this place for staying while in california the food was tasty, and delicious the server was polite and courteous, front desk Edward was extremely helpful and went out of his way to make sure we were comfortable Jonathan Greek was professional and met... More

Was this review helpful? Yes
Embassy Suites P, General Manager at Embassy Suites Palmdale, responded to this review
11 May 2013

Good Morning Nilopher Thank you for taking the time to complete our survey and we appreciate the 5 Star rating you provided us and I will share them with our staff. I will be sure to mention your comments at our next all employee meeting as they relate specifically to Jonathan and Edward so their peers can see what great... More

A TripAdvisor Member
“Great Hotel”
5 of 5 stars Reviewed 6 May 2013

A must stay if you are in the area. Clean, friendly staff and the beds were comfortable. Just wish we had a long stay, more than one day so we could enjoy all the amenities. Only thing missing were hot chocolate chip cookies at check in, however we did find a great "cupcake" store in the area.

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Review collected in partnership with Embassy Suites Hotels

Embassy Suites P, General Manager at Embassy Suites Palmdale, responded to this review
22 May 2013

Thank you for taking the time to complete our survey and we appreciate the 5 Star rating you provided us and I will share them with our staff. Sorry no Chocolate Chip Cookies. That is Doubletree:) However, we can always add this request to your Hilton Honors profile (if you are a member). Just let me know If there is... More

Placentia, United States
1 review
“Almost perfect”
5 of 5 stars Reviewed 6 May 2013

The best Manager's Reception appetizers of any Embassy Suites I've stayed. It made our trip worth while. This hotel is like an oasis in the desert. We had to go there for my son's National Soccer cup and I was dreading going to Lancaster. I was happily surprise to find such a great hotel and amenities there. It is also... More

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Review collected in partnership with Embassy Suites Hotels

Embassy Suites P, General Manager at Embassy Suites Palmdale, responded to this review
22 May 2013

Good Afternoon Maria M, Thank you for taking the time to complete our survey and we appreciate the 5 Star rating you provided us and I will share them with our staff, especially your comments on the Evening Manager's Reception as we continue to work to improve based on all of our guest feedback If there is anything else I... More

1 review
“Excellent professional service in a clean ambience”
5 of 5 stars Reviewed 4 May 2013 via mobile

The Palmdale Embassy Suites was a pleasant surprise: clean rooms, professional service striving for excellence! The location with regards to proximity to highways was great. The breakfast was good value for the money. The front desk staff was very efficient: check-in after a long flight was quick. The rooms were clean and well appointed.

Was this review helpful? Yes
Embassy Suites P, General Manager at Embassy Suites Palmdale, responded to this review
11 May 2013

Good Morning Shushbhard Thank you for taking the time to complete our survey and we appreciate the 5 Star rating you provided us and I will share them with our staff. If there is anything else I can assist with, please don't hesitate in contacting me and thank you for choosing the Embassy Suites Palmdale for your accommodations of choice... More

Corpus Christi, TX, United States
1 review
“Very Nice!!!!”
5 of 5 stars Reviewed 2 May 2013

My husband and I were in town for a wedding and I am very picky about where I stay when it comes to hotels... Embassy Suites Palmdale was great!!! The service was awesome and the suite was very nice!!! We will be staying again!!!!

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

Embassy Suites P, General Manager at Embassy Suites Palmdale, responded to this review
22 May 2013

Good Morning Cesere G, Thank you for taking the time to complete our survey and we appreciate the 5 Star rating you provided us and I will share them with our staff. If there is anything else I can assist with, please don't hesitate in contacting me and thank you for choosing the Embassy Suites Palmdale for your accommodations of... More

San Diego, California
1 review
“BEST HOTEL IN PALMDALE”
5 of 5 stars Reviewed 26 April 2013

I have stayed at this hotel since it opened about 3 years ago and I keep coming back every year. It is by far the best hotel in Palmdale and Lancaster. Probably the only negative I can give the hotel is that they do not provide free internet.

Was this review helpful? Yes
Embassy Suites P, General Manager at Embassy Suites Palmdale, responded to this review
11 May 2013

Good Morning Choan G, Thank you for taking the time to complete our survey and we appreciate the 5 Star rating you provided us and I will share them with our staff. Stay tuned on the Internet as Embassy Suites is testing tiered pricing for bandwidth usage where the basic usage to check emails will be free and priced up... More

San Marcos, CA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
“Everything Was Great But No Free Internet???”
4 of 5 stars Reviewed 25 April 2013 via mobile

DissentingBUTThe Suite Was Large Enough For 2 Families....Beds Were Comfy. One Of The Bathroom Doors Had A Broken Lock Which Was An Inconvenience. When We Asked For More Pillows....It Took Over An Hour To Get Them. The Pool And The Complimentary Breakfast Were Awesome! BUT NO FREE INTERNET SERVICE???? For The Price Of The Rooms....This Service Should Be Included.....That Was... More

Was this review helpful? Yes
See 6 more reviews by Gloria L for Palmdale
Embassy Suites P, General Manager at Embassy Suites Palmdale, responded to this review
11 May 2013

Good Morning Gloria L Good Morning Choan G, Thank you for taking the time to complete our survey and we appreciate the rating you provided us and I will share them with our staff, especially since there is much room for improvement. I do apologize that it took that long to receive your extra pillows as our standard if 15... More

 
 
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Embassy Suites Palmdale
4.5 of 5 stars 84 reviews
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Additional Information about Embassy Suites Palmdale

Also Known As:
Embassy Suites Palmdale Hotel Palmdale
Embassy Suites Palmdale Hotel
Address: 39375 5th Street West, Palmdale, CA 93551
Phone Number:
Region: United States > California > Palmdale
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Palmdale
#1 Business Hotels in Palmdale
Price range (per night): $128 - $291
Hotel Class:3.5 star (3.5*)
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Embassy Suites Palmdale
39375 5th Street West
Palmdale, CA 93551
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