Tucked away and wonderful. Always our favorite place to unwind. Great service, pool, and beautiful rooms. Very near the heart of the city.
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- Viceroy Hotel Palm Springs
- Palm Springs Viceroy Hotel

Tucked away and wonderful. Always our favorite place to unwind. Great service, pool, and beautiful rooms. Very near the heart of the city.
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Second hotel we checked into in Palm Springs that we checked right out of! Horrible condition, wouldn't even shower or sleep in the room. The rooms need major renovation. Wish I would ahve taken photos. At least we had dinner in the restaurant and it was good except the crowd was quite interesting. At least we were able to check-out!
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Dear Cali1728,
Thank you for taking the time to write your review. I am disappointed that you felt your room was not up to par. Our aim is to ensure our guests feel comfortable and if you would have asked we would have most certainly shown you other options. That said, after reading your other five reviews it would seem...
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My wife and I were staying in La Quinta. Prior to dinner at Melvyn's however, we took a look at Viceroy for a few minutes. Being a designer/architect, I can absolutely say that the property around the adult pool and lobby/Citron Bar is beyond stunning. It out-does (by far) the other mid-century hotel properties in the area. I thought I...
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Dear Brim88
I was extremely delighted to read your positive review and appreciate you taking the time to write it. It’s nice to see someone in your profession take note of the property’s sense of style and what the designer has achieved to this 1930’s resort. We very much look forward to welcoming you back. Please do not hesitate to...
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First of all I failed to understand why someone told us that they were a 4/5 star while they are not.
Place is to congested ,nasty rooms,employees have no respect they just walk in with ought knocking on the door,the bed was great but mattress......................Nasty is the word not a place habitable by any human beings.the viceroy is a big...
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Dear Christine M,
Obviously I was disappointed to see your review. I was surprised to read that you left early, considering you changed your booking to one night before you checked in. While I spoke with you on several occasions about your concerns, I do not believe your review paints an accurate picture of our hotel and its staff. I...
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I first stayed at the Viceroy in 2010 when I hosted a small meeting here, and I loved it. I just returned for a 6-day solo retreat to get some reading and writing done, and get some R&R. As a single woman I feel very safe here, and it's so friendly you feel like you are staying at someone's family...
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I loved this hotel! Beautiful landscaping, pools gorgeous, and I loved the theme with the white, black, and yellow, including the lemons. The rooms are rather small but bed very comfortable and bath products great. The bathrooms do feel a little tired and may need to be redone. The little villas looked adorable and they would probably be better in...
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Dear Susanna59,
Thank you so very much for such a positive review. We are delighted that you enjoyed your stay and will be coming back again. I will ensure that Roxy receives Kudos. She is certainly a good example of our service culture here at the hotel.
Do let me know when you plan your next trip. I would be...
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I had family in town for an anniversary and decided to try the Viceroy again. We were told it was under new management so we thought it was worth a shot. The grounds did look better, our rooms did not smell like mold,I did notice less lipstick and bandage repairs but it does need more help. Overall it was ok...
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Dear nelsonco,
Thank you for the review and I am glad that you have seen some improvements. We are constantly upgrading and decorating the resort on an ongoing basis. I’m sorry if we are not quite up to your expectations yet, but I am positive we shall be with the work scheduled for this coming slow summer period. That said,...
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My husband and I came to the Viceroy after an awful experience at the zoo-like Riviera. It was such a magnificent and wonderful experience on the grounds. The pools were beautiful, fun but not too hectic, with chairs and beds available and a very helpful staff always there to help. The atmosphere was perfect, and I can't wait to return!...
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Dear Paula L,
Thank you for such a positive review and feedback. We are delighted that we were able to provide you with the atmosphere you were looking for. I will certainly make sure that Robert gets kudos for looking after you so well.
When you plan your next trip do get in touch with me personally to help with...
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I wanted to thank the staff at the Viceroy Palm Springs and the wonderful check in staff. I arrived for some much needed down time and as a single woman I felt more than comfortable. The staff made me feel right at home and gave me pointers on where to go for the evenings! And the recommendations were perfect. Loved...
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Dear Sammi Travels
Thank you so very much for the positive review. We are delighted that we were able to exceed your expectations in creating an oasis for your to relax. We so much look forward to seeing you again.
All the best.
Don
Don Devine
Guest Services Manager
Don.devine@viceroyhotelsandresorts.com
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My wife and I just returned from this beautifully located Palm Springs hotel, where we experienced the hallmark traits of wonderful and respectful all round service, genuine generosity and a caring service team of professionals that just get it. The art of a true hotelier is often an undiscovered art form most often seen in old world Europe and rarely...
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Dear DB,
I wanted to thank you for writing such a great review of the hotel. Your comments about our staff, especially Don, were extremely nice to read. We work very hard to ensure that our guests have the best experience, and it’s rewarding to be acknowledged for such.
We look forward to welcoming you back.
Spencer Yeo
General Manager
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