Stayed at the Saguaro with the hubby and the pups during their1st week of opening. The hotel has been recently renovated but you could tell from the layout that it was a former motel. Layout was very confusing and the remodel was a bit cheap. I go to Palm Springs to relax and prefer to stay at The Colony Palms...
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It's not the Parker so don't expect 5 star, but I thought it was a fun get away weekend. Not peaceful, but fun. Only complaint was breakfast. Too expensive for the selection and the morning service is the pits. Dinner is excellent though. Bring ear plugs if you are sensitive to noise and I wouldnt book outside rooms that face...
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Glad we could show you a great time! I'm sorry to hear that you were disappointed with our breakfast. I'll definitely discuss this with our kitchen, as well as our servers. Thanks for your honesty. I hope to see you again next time you're in Palm Springs!
Regards,
David Curell, General Manager
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I spent the weekend (5/18-20/12) at The Saguaro Palm Springs and had the most amazing time. I frequent the Palm Springs/Palm Desert at least 2-3 times a year trying out new hotels searching for the perfect location to relax and recharge. I believe my search has ended and my permanent PS hotel is The Saguaro.
From the moment we arrived,...
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We're proud to be your favorite Palm Springs hotel! I'm thrilled that your stay was so comfortable and relaxing. I'm also glad that you enjoyed our vibrant colors — their energy is sure to put a smile on your face! Our staff is wonderful. I share this with Rosa and everyone else so they can hear your kind words for...
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This was the 1st time we were in PalmSprings and didn't know what to except. The Saguaro is convenently located to be able to enjoy the town. The staff was very friendly and helpful. We stayed in a suite which was well appointed with a balcony overlooking the pool. The colors that were used were taken from the dessert flowers...
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I'm glad that helped we make your first trip to Palm Springs a pleasant one! You're right — the view of the mountain is absolutely breathtaking, especially against the backdrop of our vibrant colors. El Jefe and Tinto are both fantastic restaurants. I'm thrilled that you had a chance to give them a try. Thank you for the kind words....
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We knew before we booked this was an old hotel redone. 24 primary colours and more modern. I went with my best friend, my teenage daughter and her bestfriend.
Upon check in, we were greeted by a very friendly employee. I love how they have little signs with bios about the person checking you in. We were given cold clothes...
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Jody,
Sounds like a wonderful weekend! I'm glad that you found your room so well appointed, and with a beautiful view! I'm thrilled to hear that you were so pleased with our staff. They really are fantastic, and I will certainly pass this along so they can hear your kind words for themselves. I know they'll appreciate it! Thank you...
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Read in the Advocate that the Sarguro Hotel was the place to be for Dinah Shore Weekend. This was not true. Our room was dark but, with an amazing mix of wild colors, not very relaxing. In the morning we were awaken by Music from the pool. Many families and kids around the pool area. Where was Dinah Shore weekend...
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While I'm glad to hear that you enjoyed your stay, I'm sorry that you were disappointed with us during Dinah Shore weekend. We did not reserve the hotel for the event, so many families were with us on this weekend. Again, I apologize. We will certainly take this into consideration when planning the festivities for next year. Thank you for...
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I stayed here on night, May 12. I paid only $65 on Expedia's "you don't find out where you're staying until after you pay" deal and it was totally worth it. Unfortunately, if I had paid the $200 they were asking on the regular site I'd have been REALLY upset. I felt bad for the people I talked to who...
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Tom,
Thanks for giving us a try. We always enjoy hearing from our guests, especially those who write thoughtful, thorough reviews like yours. I'm sorry that you were disappointed with your room. I will have our maintenance team take a look so that we can correct these issues.
It's unfortunate to hear about the service at the pool. You should...
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AMAZING. I just got home from an impromptu overnight at the Saguaro and I can't wait to go back. So - the circumstances...I live in LA and because it's been chilly near the ocean, I decided on Saturday AM that I wanted to head to the 100+ degree warmth. I booked this place at the recommendation of a friend; I...
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You're right! Our vibrant color pattern does mirror the blooms of the desert. Good eye! I'm thrilled that you love their energy as much as we do. I'm glad that our staff took such great care of you. There's really no better way to enjoy the desert than with a drink in hand at the pool! It was a pleasure...
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This is good place to stay if you are into the frat party scene, including the kid on the balcony "mooning" his friends by the pool. While they tried to make this a hip place to stay it just doesn't cut it. We ordered the "cabana" room by the pool, but it was just a room by the pool with...
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Thank you for taking the time to review us. The experience you described does not meet our standards, and I am truly sorry. We hope you’ll give us another opportunity to redeem our ourselves. Please contact me directly at dcurell@jdvhospitality(dot)com if you'd like to discuss this further.
Sincerely,
David Curell, General Manager
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I liked this hotel a lot. It was newly remodeled and it was so fun. The colors are awesome. The food was outstanding. The beds were comfy and the sheets were soft and nice. The accommodations are definitely upper end and the staff was friendly too. This place is definitely hipster upscale so dont expect a bunch of stuffy people....
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You're right! The colors certainly add a vibrant flavor to our hotel. Each one represents the beautiful blooms of the desert, and their energy is quite invigorating. I'm glad that you found your room well appointed, and that we made you feel so welcome. We're proud that we could make your time in Palm Springs that much better. Thank you...
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