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All 22 Palm Desert hotels

Westin Desert Willow Villas

4.0 of 5
75 Willow Ridge, Palm Desert, CA 92260
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Westin Desert Willow Villas
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Ranked #1 of 22 hotels in Palm Desert
Most recent review
5 of 5 stars Reviewed 13 June 2013
Rastellone Culver City, California
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213 reviews from our community

Traveller rating
    126
    59
    18
    5
    5
See reviews for
Families
72
 
Couples
80
 
Solo
8
 
Business
13
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Culver City, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 June 2013 NEW

Excellent choice if you don't care about the hotel amenities. these are apartments. I actually really liked them a lot . Very clean . Modern, spaciouse . Golf carts to move you around . A little out of the way , but around here everything is spread out. Will be back. Next time in the desert.

Was this review helpful? Yes 2
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
18 June 2013

Dear guest, thank you for your feedback regarding your experience with us. It was exciting to know that our accommodations met your needs. We appreciate you as a guest and hope you can return soon. Warren Jerome Director of Operations More

California
Top Contributor
52 reviews 52 reviews
52 hotel reviews
Reviews in 41 cities Reviews in 41 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 9 June 2013

I was recently at this hotel for 2 weeks on business. The rooms are fantastic. They are basically small one bedroom apartments. There is a living room, small full stocked kitchen, separate bathroom and separate bedroom. There are flat screen TVs, a Bose audio system, and even a balcony with table and chairs. I ate the restaurant once. The food... More

Was this review helpful? Yes 1
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
18 June 2013

Dear guest, thank you for choosing us for your business needs. We were pleased to know that the accommodations were to your liking. The team will appreciate the comments on friendliness and helpfulness. We hope your travels bring you back to Westin Desert Willow Villas in the near future. Warren Jerome Director of Operations More

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 June 2013

I have been a Starwood owner for about five years, and The Westin Desert Willow Villas is the third Westin villas property at which I have stayed. Only three years old, this property mostly lives up to the Westin standards for quality and service. I stayed on the third floor of Bldg 2. Bldgs 1&2 are closest to the pools... More

Was this review helpful? Yes 2
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
18 June 2013

Dear Guest, thank you providing us with your feedback. We use all guest comments as a tool to improve upon our service delivery. I was happy to hear that we were able to handle the music situation for you. We appreciate you advising us of the carpet concern and we will be sure to address this with our teams. We... More

Nottinghamshire, UK
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 June 2013

This property is wonderful. Our villa was immaculate, with lovely views of the area. All surrounding areas are beautifully maintained and the pools are perfect. All staff, without exception were friendly and helpful. Our villa was a short walk from the main buildings but there was always a friendly staff member offering a lift in a golf cart. We tried... More

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jackson2180, Manager at Westin Desert Willow Villas, responded to this review
5 June 2013

Dear Great Stay, we were excited to hear about the number of associates who enhanced your experience with us. We will be sure to share this information with them. We appreciate the positive comments on the villa, the pools and surrounding areas as well. We look forward to the opportunity to serve you again in the future. Thank you very... More

Playa Vista, California, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 June 2013

We've stayed here about 6-7 times in the last few years. It's one of our top choices when we getaway to Palm Springs. Highlights: Good sized rooms because it's a time share property so rooms are usually a 1 Bedroom with a pull out queen. Small kitchenette in the normal rooms but their community BBQ grills are very well maintained.... More

Was this review helpful? Yes 1
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
5 June 2013

Dear Flexible, thank you for your loyalty over the past few years. We were excited to hear that the new menu, room service and our cocktails were to your liking. We have noted your feedback regarding pool service and will take steps to resolve this concerns as soon as possible. Thank you again and we look forward to your next... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 June 2013

We stayed with our 2 babies and it was fantastic. The staff were all very helpful, it was clean, tidy and you felt in the villas that you were at home. very comfortable and when you have a family and children, it is so much better than staying in a hotel. They had all the facilities you needed in the... More

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jackson2180, Manager at Westin Desert Willow Villas, responded to this review
5 June 2013

Dear Fantastic Time, It is our goal to be a home away home for all of our Owners and Guests. Thank you for staying with us. The staff will be glad to hear your comments regarding their helpfulness. If your travels bring you back to our area, we hope to be your resort of choice. Warren Jerome Director of Operations More

Virginia
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 31 May 2013

Stayed in Building 5 in a 1 bedroom premium villa. We own at another Starwood vacation property and this one did not disappoint! Staff: - front desk friendly, welcoming - Concierge extremely helpful and found out what we wanted to do rather than throwing a bunch of stuff at us; gave us coupons we used at various places - pool... More

Was this review helpful? Yes 1
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
5 June 2013

Dear Fantastic First, thank you for the positive feedback on our staff, cleanliness, pools, villas and location. The staff was happy to hear about their friendly and welcoming nature. We appreciated the comments about the comfortable "Heavenly Bed" and the beautiful scenery. We hope you can return to our property in the near future. Warren Jerome Director of Operations More

calabasas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 30 May 2013

DW is a fantastic place to escape everyday life and enjoy family and friends in a resort environment without having to pay resort-like fees. The pool and gym facilities are open 24 hours and are more than sufficient.. The golf courses are great too. There is a convenince cart that will pick you up at your room and a friendly... More

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See 2 more reviews by ryan c for Palm Desert
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
5 June 2013

Dear Guys, thank you for choosing The Westin Desert Willow Villas for your Golf Getaway. We appreciate you as a guest and hope your can return soon. Warren Jerome Director of Operations More

Villa Park, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 May 2013

The Westin is a beautiful property located in Palm Desert. Easy access from the freeway, and a short cab ride downtown to shops and restaurants. Three of us traveled to the Westin Mother’s Day Weekend. We left Orange County on a Friday at 1:00 p.m., stopped at the grocery store, checked-in, and were lounging at the pool by 3:00 p.m.... More

Was this review helpful? Yes
jackson2180, Manager at Westin Desert Willow Villas, responded to this review
5 June 2013

Dear Guest, thank you for allowing us to be your host for Mothers Day Weekend. We were excited to hear that the accommodations met your needs. The staff will appreciate your comments regarding the activities and bell service. We hope you can return for another visit in the future. Warren Jerome Director of Operations More

Los Angeles, California, USA
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 28 May 2013

Lots to rave about, but some issues that were bothersome as well. On the plus side, this is unmistakably Westin. Everyone has a warm, friendly and caring demeanor, and they really want to make you feel at home. We were there for Memorial Day weekend, and the kids activities were outstanding. So many contests and exciting poolside programs. The whole... More

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jackson2180, Manager at Westin Desert Willow Villas, responded to this review
29 May 2013

Dear Guest, thank you for your feedback. The staff will be happy to hear the comments regarding friendly and caring demeanor. We do have plans to add additional items to our fitness center in coming months. I apologize for the mis-communication with the GPS address. We have had this updated in November of 2012 on the google site and mapquest.... More

 
 
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Additional Information about Westin Desert Willow Villas

Also Known As:
Westin Desert Willow Villas Hotel Palm Desert
Westin Desert Willow Villas Hotel
Westin Desert Willow Villas Palm Desert, Greater Palm Springs
Address: 75 Willow Ridge, Palm Desert, CA 92260
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#1 Luxury Hotels in Palm Desert
#1 Family Hotels in Palm Desert
Price range (per night): $113 - $315
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Stand alone Westin Timeshare resort. ... more   less 
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