The room I stayed in had mold around the windows--a lot of it. The heater didn't work. The carpet was badly stained. The tub/shower had nothing to prevent slipping, or to hold on to if you lost your balance. The bathroom was generally discusting. The attendant seemed to pretent that he didn't understand English. The worst place I've ever stayed,...
More
Forget the big sign on the front of the building-it's never applicable! Had to telepone the place to even raise a live person! Ridiculous!
More
Thank you for posting your review we appreciate your comments. We do offer a walk-in special from January 1 thru March 31. The special runs Sunday thru Thursday only. We appreciate your business and hope you will come back again in the future. We apologize for any inconvenience.
More
The rooms are comfortable and clean. The continental breakfast is delicious. It's a great place to stay if you want to save some money.
More
Thank you for your comments. we are glad that you were happy with our accommodations. Our staff works hard to provide you with the best possible lodging at the most reasonable rates. We appreciate your business and hope to see you again
More
Reading some of the other reviews here you would think those who wrote them are used to staying at the Ritz. I have stayed here many times over the past year for work, and the experience has always been a very enjoyable one. The staff is very friendly, the rooms are kept clean, wifi works great, there is a simple...
More
Thank you for taking the time to post your review. We appreciate your comments and are pleased that you are happy with our Inn. We look forward to seeing you again on your next trip to Pacifica.
More
First sign in lobby area said, "We are not responsible or items left in your car." Front desk was a glass enclosed window with a speaker and slot. No handicap amenities. Single elevator was broken off and on depending on the floor (there are three.) Coin operated washer and dryer as well as the ice machine were outside under cover...
More
Thank you for your comments. We do have handicapped facilities in our hotel. In October we went through a renovation of our rooms and all of the rooms were painted, new carpet, furniture and new Serta beds were installed. We hope you will come back and give us another opportunity to be of service to you.
More
I stayed there for two months, July and
August 2011. it is a good value hotel. fairly clean could use new carpets. A bit Noisy on the hwy side, I would stay there again.
More
Thank you for your review we appreciate your taking the time to give us your comments. We are happy that you were pleased with our accommodations and hope to see you again when you next visit the area.
More
Older unit, but clean and comfortable room. WIFI worked great, breakfast was simple but good. Fridge and micro in room.
More
Thank you for your comments we appreciate them and hope you will come back to see us again.
More
First of all, it was the least expensive hotel in the area at $105!! The room was supposed to be non-smoking but when I went inside, all the windows were open and the place smelled like an ashtray!. The sheets were old and had rips and holes in them and the whole place was very filthy. Interestingly, there was an...
More
Thank you for your comments, we use your comments to evaluate our Inn and provide additional training for our staff as needed. Be assured we take your comments very seriously and have made changes necessary to assure that the conditions you describe do not reoccur in the future.
More
We chose this one knowing it might be a sticky wicket, having read other reviews. We got a top floor room. It was clean; the linens were good; the bed was comfortable; the carpet was fine; there were no issues. The walls appeared to be freshly painted. The bathroom was clean and functional. We stayed one night for a trip...
More
Thank you for taking the time to post your comments, we appreciate the fact that you took the time to do so. Your comments are used to help us train our staff and evaluate our Inn so we can provide the necessary changes to make your stay more comfortable. We appreciate your business and look forward to your next stay.
More
We had a reservation for a single smoking room. After we checked in, we brought our bags to the room and took a quick look around. In the corner there was a pile, literally a pile of spit/loogies/I don't know what in the corner of the room. Very gross and unsanitary. We went to the front desk and let them...
More
Thank you for contacting me directly and allowing me this opportunity to apologize for the inconveniences you experienced with the comfort and quality of your room at our hotel. I appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect...
More
If you own or manage Americas Best Value Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
248 Reviews
138 Reviews
18 Reviews
