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All 17 Newport Beach hotels

Balboa Bay Resort

4.0 of 5
1221 West Coast Highway, Newport Beach, CA 92663
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Balboa Bay Resort
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Ranked #4 of 17 hotels in Newport Beach
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229 reviews from our community

Traveller rating
    132
    40
    35
    15
    7
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Families
45
 
Couples
61
 
Solo
17
 
Business
52
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 June 2013 via mobile

My wife and I just stayed at the Balboa Bay Resort for one evening. Stayed in a bay view room that was priced at $456 with taxes. Wife went to take a bath and the tub had a thick brown residue ring at the bottom. Thought it was a stain but upon wiping, it easily came off. Just a lack... More

Was this review helpful? Yes 3
Dieter H, General Manager at Balboa Bay Resort, responded to this review
7 June 2013

Thank you for sharing your review. I sincerely apologize that your stay did not meet your expectations. As the only four diamond waterfront resort in Newport Beach, we pride ourselves on providing our guests with a wonderful experience, and are very disappointed when we fail to reach our goals. Please be assured that each of your comments will be brought... More

London
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 18 May 2013 via mobile

Balboa Bay Club was lovely. The rooms are super clean and large, beautiful location overlooking the bay. The service was great and it offered everything from valet parking, spa, restaurants overlooking the bay. Really enjoyed my stay there.

Was this review helpful? Yes 1
ruler61
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 27 April 2013

This was my second stay at Balboa Bay Resort. We love the location, quality of rooms and views of the bay. The hotel is part of a private club and I think this throws some guest for a loop and they get put off that some areas are private and for members only. For me, this is understood and no... More

Was this review helpful? Yes 2
Dieter H, General Manager at Balboa Bay Resort, responded to this review
29 April 2013

Thank you very much for sharing your wonderful experience. We always like to hear when our guests enjoy their stay and have the opportunity to experience some of the great Resort amenities and waterfront location. We truly hope to welcome you back to the Balboa Bay Resort very soon. More

Huntington Beach, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 26 April 2013 via mobile

We stayed at the BBC and used the electric boat in the harbor, spent time at the pool had before and after drinks and breakfast at Dukes and ate dinner at First Cabin and worked out at the fitness facility. We used everything just short of the spa!! And we LOVED it; can't wait to return. The pool staff was... More

Was this review helpful? Yes 2
Dieter H, General Manager at Balboa Bay Resort, responded to this review
29 April 2013

Thank you for taking advantage of the Resort's amenities and sharing your comments. We appreciate your kind remarks, however, I apologize for the service you experienced at the pool. I will make certain to bring your experience up with our Recreation Manager so that the issue can be addressed immediately with the pool staff. Thank you again for sharing your... More

Orange County, CA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 25 April 2013

Every time I have ever driven by the Balboa Bay Resort, I always think how fancy it looks and just assumed it was for members only. Luckily, I recently met someone who works there who told me otherwise. Yes, they do offer private club memberships, but it is open to anyone. When my son told me to pick a place... More

Was this review helpful? Yes 2
Dieter H, General Manager at Balboa Bay Resort, responded to this review
29 April 2013

Thank you very much for sharing. Yes, since opening the resort 10 years ago, we are very much a public resort with wonderful amenities and an incredible food and beverage program. We are delighted to hear that you enjoyed your time at Duke’s Place and hope to welcome you back to the Balboa Bay Resort very soon. More

Hickory, North Carolina
Top Contributor
52 reviews 52 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 22 April 2013

This was our second stop in Newport Beach. We left the Resort at Pelican Bay and came here for a couple days... Not to Impressed. I would normally refrain from giving my opinion unless I have something positive to say..but..I chose to share a negative review today.The Valet Parking staff was the friendliest and most courteous staff at the resort.... More

Was this review helpful? Yes 3
See 11 more reviews by Warehouse2120 for Newport Beach
Dieter H, General Manager at Balboa Bay Resort, responded to this review
25 April 2013

Thank you for sharing your review. I sincerely apologize that your experience did not meet your expectations. Our intention is to exceed our guest’s expectation, so it is very disappointing to hear that our staff was not able to better assist you or provide you with helpful information during your stay. I’d like to assure you that the issues you... More

Corona del Mar, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 April 2013

We live in the area and had to vacate our home while some work was being done so booked a junior suite for two nights at the hotel. Since we had to leave our home early in the morning, I called and asked to get an early checkin. The receptionist said she would check to see if it would be... More

Was this review helpful? Yes 1
Dieter H, General Manager at Balboa Bay Resort, responded to this review
22 April 2013

Thank you for choosing to stay at the Balboa Bay Resort while your home was undergoing some renovations. We’re delighted to hear how much you enjoyed your time with us and are most appreciative when we receive comments like yours, since it requires a team effort to achieve the high standards we set for ourselves. Thank you again for letting... More

Portland, OR
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 17 April 2013

Lovely old school hotel. Seems to be struggling to keep its high rating. The food is mediocre, bedding is wonderful, towels and robes are low quality, they charge you to mail post cards, there is a spa fee for the sauna, pool furniture is old and worn, place is clean not spotless, and the service is not great. I expected... More

Was this review helpful? Yes 2
See 2 more reviews by 1devon for Newport Beach
Dieter H, General Manager at Balboa Bay Resort, responded to this review
22 April 2013

Thank you for your review and sharing your impressions. I truly apologize that your stay did not meet your expectations. As a four diamond resort, we strive to provide our guests with a lifestyle experience, excellent customer service and high quality accommodations. We are disappointed when we fail to reach our goals. Please be assured that your comments will be... More

Lancaster, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 April 2013

First time to stay here and hope to return. Beds were incredible. Views to delight. Staff went overboard to make sure we were taken care of. Perfect location. Really enjoyed my time at the spa. Highly recommend this well appointed resort.

Was this review helpful? Yes
Dieter H, General Manager at Balboa Bay Resort, responded to this review
15 April 2013

Thank you for your review and kind comments. We are delighted to hear that you had such a wonderful experience. We look forward to welcoming you back to the Balboa Bay Resort very soon! More

Sydney
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 April 2013

We had a wonderful time at the Balboa Bay Resort. We were there for 7 nights and had interconnecting deluxe bay view rooms. Check in was great - as we were flying in from Sydney we were early on a Sunday - staff were able to give us one of the rooms early which was very helpful. Waking up to... More

Was this review helpful? Yes
Dieter H, General Manager at Balboa Bay Resort, responded to this review
11 April 2013

Thank you for sharing your review and kind comments. We are very pleased to hear that you had such a wonderful experience and are most appreciative when we receive comments like yours, since it requires a team effort to achieve the high standards we set for ourselves. Thank you again and we look forward to welcoming you back to the... More

 
 
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Additional Information about Balboa Bay Resort

Also Known As:
The Balboa Bay Club And Resort
The Balboa Bay Club Hotel
The Balboa Bay Club Hotel Newport Beach
The Balboa Bay Hotel
The Balboa Bay Resort
Balboa Bay Club
Address: 1221 West Coast Highway, Newport Beach, CA 92663
Phone Number:
Region: United States > California > Orange County > Newport Beach
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Newport Beach
#3 Business Hotels in Newport Beach
#3 Romantic Hotels in Newport Beach
#7 Family Hotels in Newport Beach
Price range (per night): $263 - $415
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Experience life and style that’s perfectly balanced at the Balboa Bay Resort. A boutique ambiance combined with plush accommodations, sophisticated and personalized service, gourmet dining and unparallel location close to scenic beaches, nearby world-class shopping, restaurants and award winning designed golf courses make it the perfect destination for those seeking the quintessential Southern California lifestyle experience. Whether you’re planning a romantic weekend getaway, a large-scale business function, or the wedding of your dreams, the Balboa Bay Resort offers unparalleled services and amenities to suit a variety of needs. Located on 15 waterfront acres in the heart of Newport Beach, halfway between Los Angeles and San Diego, the four-diamond property sprawls along the bay like a meandering Mediterranean villa. ... more   less 
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