This hotel is a great place to stay in downtown Napa. I tried to get in the Westin but it was booked so ended up here, and I am really glad i did. A really great check in experience with knowledgeable and enthusiastic staff. I had booked a room with a balcony, it is nice to sit outside but there... More

Beautiful boutique hotel with a real funky lobby. Check in is done by the staff with a tablet ...real convenient as you can enjoy a free refreshment in the vast lobby. Hotel bar is open concept and connected to the lobby nice selection of designer cocktails !!! We were upgraded to a junior suite ...which was most welcomed. Had a... More

We stayed here for three days and really enjoyed our time here. The rooms have soaking tubs, fireplaces and great king size beds. This was by far, one of the nicest Hyatt's I have stayed at this past year. On our next trip, we will stay here again!

Very Clean, nice rooms, rain showers, free mini bar, good service, great patio/ great happy hour, good location!! I'm a hotel snob and this is in the top 10 that we've stayed at. Easy to walk to nice restaurants and tastings.

This was a cute hotel in Napa. Price was on the high side for the room that you got. We requested two double beds, but weren't able to get them due to the demand of the hotel- so three of us had to share 1 king- which wasn't ideal. The room that we were in was TINY!, but the bathroom... More

We (two couples) stayed at the Andaz during Restaurant Week in Napa and chose it primarily because we could use Hyatt points. It's a very nice boutique-style hotel with great style, an onsite restaurant, and some nice amenities. Check-in was slow for us with about a 20 minute wait. There wasn't a check-in desk but instead two concierges who walked... More

We enjoyed our 2 night stay. There is no Front Desk--a young greeter person meets you with an ipad and asks what refreshment you would like. A glass of pretty good wine was a real nice touch to make one feel welcome and comfortable.The staff is obviously well trained, friendly and courteous. The rooms are fairly small but very functional.... More

We stayed at the Napa Andaz in January 2013 when perhaps they were still working out their kinks in staffing. I certainly agree with some of the other comments that some staff can be snooty, while others were very friendly and helpful. It was our first stay in an Andaz property so we were a bit unprepared for the informal... More

Let us first say that we actually stayed here when it was still the AVIA. I have not been back since, but can't really see much changing. The location is centrally located, but the surrounding streets are not the type to go walking around on at night. The stay was clean and restful enough, but just not enough bang for... More