The hotel was ideally located as close to I-5 and to the town. The hotel rooms are of a standard layout although they cleverly have doors to the garden areas and internally to allow you to travel about if the weather is inclement. The rooms were clean and comfortable. We only ate breakfast in the restaurant which although not outstanding... More

My stay was 5 weeks while I worked in Mt. Shasta. And at first, living in a hotel would not have been my choice but that was decided by my employer. It worked out just fine with a nice staff and a super helpful day manager "Sandy" who let me move to a room I really wanted for a long... More

Friendly staff at check-in. Comfortable updated and clean room. Restaurant was understaffed and service slow. Several food and wine choices were unavailable. Prices for food and wine were reasonable but the preparation was below average...e.g. spaghetti and meat balls smothered with Parmesan like onion soup, sauce with hard carrot coins, "grilled" fish that was pan-fried. We had off-season rates which... More

This was a great find as we were searching for hotels on our way to Washington. The hotel looks like a big log cabin and the decor fits the cozy cabin feel. The beds are very comfortable and the restaurant is very good. The included breakfast is wonderful. It is an older hotel so it can be creaky and is... More

Stayed here in July 2011 on a Pacific NW two week trip, and LOVED the lodge feel of the place, the log cabin decor, the delicious hot (full!) breakfast in the morning, and the VIEW of Mt. Shasta from many of the windows of the hotel. The location is perfect--right off of I-5, blocks from downtown, and the courtyard and... More

We recently took a trip to Tahoe from Eugene OR. My partner has health issues and so we must limit our travel to 300 or so miles per day. I had stayed at the Tree House before, years previously, and I remembered it as a nice roomy place. Turns out the establishment was extremely dog-friendly. Over the phone, my partner... More

The inn and its grounds are well kept. The prices are reasonable. The rooms and beds are comfortable. The breakfast is excellent. There is a newly remodeled indoor pool and spa. The lobby and adjoining bar are fine for sitting, working on computers, visiting, playing board games. The inn has its own restaurant for dinner and has begun serving lunch... More

The hotel has a delightful woodsy, lodge-like feel especially in the lobby and common areas where we enjoyed relaxing by the fireplace while playing cards and having a beverage from the bar (which looked friendly and cozy too). We also loved the heated pool and jacuzzi and the view of a man-made stone waterfall/stream out our window. We were on... More

We live in Mount Shasta and had to move out of our house for three days due to termite treatment and a "remodel" of our home. We were pretty stressed and exhausted when we arrived at the Best Western. Our initial room was small, dark and next to the stairwell. We could see it was going to be noisy and... More