Several from our company stayed there one night and I would not recommend this hotel. The wireless internet did not work. Clerk reset it and it works for 5 minutes, then doesn't work. The bathroom was horrible. Tile around the tub was protruding and broken and there was mold all in the ground all around the tub. With mold being...
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The person working the front desk during check in was rude, she did not even tell me where the room was or how to get to it. I requested a balcony, she told me none of the rooms have a balcony which you can totally see from the parking lot that the rooms on the second floor have them. She...
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Thank you for taking the time to write a review about my property. I do apologize for the issues you had during your stay. With that the hotel was recenlty purchased and has begun a major renovation. It is slated to be complete by September or early October. I would love to have you come back and see all the...
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As a patient at Stanford I am always on the lookout for reasonably priced, clean hotels. I love extras like free parking, free wifi and breakfast. A lot of the Palo Alto hotels were booked this week, so I went south to the Ramada Inn in Morgan Hill CA. When I got there at least 10 people were in the...
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Hello,
Thank you for taking the time to review my property, I apologize for the inconvienence with the WiFi, the hotel is set to under go a major renovation and that plus a whole lot more will be upgraded. I look forward to you staying with us again and see all the new changes, I guarantee you will like what...
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Another wonderful stay! I have nothing negative to say about Ramada. Great breakfast, excellent staff, and there upgrading the rooms!
Reviewed 4 October 2011
Thank you for taking the time to write a review about the hotel. I am very grateful that you continue to stay with us, we truely appreciate your business and know that you will love all the upgrades as the renovation gets underway.
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This was the worst hotel stay. The staff, only 1, Daniel was was friendly but.... our room was atrocious. Our original room was "being work on" so we were suppose to be upgraded to a suite; king bed, living area, with pull out sofa. The sofa cushins were stained as well as the carpet; the suite smelled musty and moldy....
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First off I want to apologize for any inconvienence you and your family had during your stay. There have been some challenges since taking over the property a few months ago. With our pending renovation, all of these issues will be addressed, offering a brand new look to the hotel and as always a friendly atmosphere with our staff. We...
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Big fluffy beds and giant soaking tubs. Tea and cookies. A nice continental breakfast with lots of hot coffee
Hello,
Thank you for your response. We appreciate any feed back from our guests, it allows us to understand your feelings and expectations and gives us the opportunity to know we are not simply meeting them, but exceeding them when ever possible.
Thank you,
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I'm not sure what's going on here, but in July there were 24 reviews for this property on Tripadvisor and now there are only three...
This property is seriously in need of an update. The only real upside is the staff. They are pleasant and professional.
The room we had was filthy. There was hair on the bed and at...
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Thank you for taking the time to review my property. To give you a little back ground of the hotel, it was taken back by the bank in May and recently purchased in September, when that happened Trip Advisor resets the account because of the new ownership. First off I would like to apologize for the issues you had during...
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I stayed here for 2 nights and my stay couldn't have been any better! Upon check in staff is friendly and great! The Lobby is very nice and offers a great view of the pool. There is free tea/coffee in the lobby 24 hours a day. There were 8 different teas to choose from, cinnamon was great! The room was...
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Reviewed 4 February 2012
Thank you for taking the time to review my property. I am very pleased that you enjoyed everything with your stay and look forward to you visiting us in the future and witnessing the changes that we will be making.
Have a great day.
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Stayed here for a 1-night business trip and next time would look for a different spot. The rooms are overdue for new carpeting, the wireless internet is spotty and the breakfast area is dark & cramped and does not inspire confidence. The breakfast selection is also skimpy: cereals, toast/bagels, waffles and some apples. No yogurt or eggs.
Hello, I appreciate you taking the time to review my property. First off let me apologize for issues you had during your stay. We have recently taken over the hotel, with that inherited a few issues. Since your stay we have had professional carpet cleaners come in and do a thorough cleaning of all the guest rooms and brought in...
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44 Reviews
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