The neighborhood made me wonder about our choice - it was a little run down. I wouldn't have felt really comfortable taking a walk around the area. The hotel was overall a nice place to stay. The staff was helpful and the room was large. We had no problem with the noise that other reviewers have mentioned. The breakfast was...
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I stayed at the Best Western on a business trip in Monterey. The staff was excellent- professional, efficient, friendly and helpful. The rooms were very clean and quiet- exactly what I was looking for. Highly recommended for the traveling professional.
Thank you for your complimentary review of our property. Your comments regarding the staff reflect the pride we take in providing our guest with the highest level of service. We sincerely appreciate your recommendation and thoughtful consideration.
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First impressions- neighborhood, a little sad, might 've been thriving 25 years ago, might thrive in the future. Hotel itself is medium small, well maintained, possibly recently refurbished. Front desk service was fast and efficient, friendly but not quite warm. Interior public area clean, newish, tidy.
Hotel is not walking distance to downtown although the drive is short, maybe 10...
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Thank you very much for taking the time to post a review of our property. We appreciate your concise and honest opinion about your overall experience. We hope you will consider another stay with us in the future. Thank you again for your consideration.
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We had a ground floor room, which was very large. But the walls are very thin - we could hear every word from the people in the next room. Too bad. Otherwise, this was a nice place.
Thank you for taking the time to post a review regarding your stay at our property. I apologize for the noise issue you experienced. It may have been possible to relocate you to another room had we been made aware of the problem. We have a front desk agent on duty 24 hours a day to assist guests with any...
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You have to drive a ways to see the Wharf or the Aquarium, etc. but the stay is convenient. You hae to pay extra for parking at other hotels which are within walking distance to aquarium or other places. You can usually find a cheap parking lot to park for $10 to say all day...SOmetimes you can get in for...
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Thank you for your recent review of the Best Western Plus De Anza Inn. As you mentioned we are not in the center of town but only 3.54 miles to the aquarium. Aquarium tickets valid for 2 consecutive days can be purchased at our property. We also appreciate you mentioning the koi pond as it is a unique element of...
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Stayed one nite. Was very impressed with the clean style of the lobby. The room was fantastic. Super big with lots of room. The bed was even better, over stuffed and very comfy. I was over all very very happy I chose the location. Not all `plus` best western are of the same standards - but this one sure lives...
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Thank you very much for your complimentary review and recommendation of our property. We appreciate your mentioning the overall size of the rooms as well as the comfort of the bed. We are grateful that you took the time to submit such a lovely review and look forward to an opportunity of welcoming you on your next visit to Monterey....
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Easy to find. Room was good. Breakfast area not large enough for the number of people eating, but food fine.
Thank you for your review and complimentary rating of our property. We are looking at options regarding our breakfast seating area as stated in a previous response. We appreciate your taking the time to share information about your stay.
Cecile Smith, General Manager
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Meh... I would have given this place a "poor" ranking if it wasn't for the size of the rooms. Very large and spacious with a bay window and chairs and small table.
The lighting in the bathroom was poor, the shower went from hot to cold and medium to low pressure intermittenly (sp?), the room was very warm, and we...
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Thank you for your review regarding your stay at the Best Western Plus De Anza Inn. I apologize for the issues you wrote about and want you to know we are making changes to our tub faucets as well as reviewing options to expand our breakfast seating. Currently we offer trays so guests can go out to the pool area...
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We stayed one night in this hotel while traveling through California and while I will agree the breakfast ares is not wonderful but the staff are. The receptionist Rita is so pleasant and helpful with places to go. But the person who made this hotel one we will never forget is the housekeeper who found our holiday money that we...
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Thank you very much for your complimentary review regarding your stay at our property. We make every effort to assist our guests and I was happy to know you appreciated the service we provided. I feel fortunate to have such a conscientious & professional housekeeping staff and they were extremely grateful for your generous gift. It was our pleasure to...
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Stayed here based on TripAdvisor reviews and have no idea why it is rated so high by others. The room was clean and spacious. The beds were OK. The noise from the next room was unacceptable. We could hear every word of the conversations and the TV shows they watched. My priority at a hotel is sleeping and I was...
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Thank you for taking the time to review our property and your complimentary comments regarding the cleanliness & spaciousness of our rooms. We strive to provide each guest with a pleasant experience during their stay and I apologize for the issues you encountered. I am sorry that we were unable to relocate you to a different room to address your...
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