This hotel exceeded my expectations after a week on the road. The employees wer unfailingly cheerful and helpful. the breakfast chef does amean omelet- you choose your fillings. The avocados and salsa were a perfect complement. The beds were so comfortable and the linens were so fresh and comfortable. Our meal in the dining room was very nice as well.... More

Very nice hotel. I didn't know what to expect since I booked online for the first time, but this hotel blew me back. They're lobby was very big and beautiful. Front desk receptionist were very professional. My room was very clean and looked elegant! Definitely a five star hotel well worth the stay and your money!

We stayed in one of the 'basic' rooms, nothing over the top. The hotel was amazing!! Parking was a bit difficult, so we decided to just do the valet option. Sadly, there was a major power outtage during our stay. Three cities lost power, the hotel was included. However, staff was beyond helpful. They had flashlights and very quick to... More

This April-May put us on the road and to a test. In less than 3 weeks we had to be in 6 different locations. Portola Hotel stood out in exceeding our every expectation. We stayed in a double bed room - the least expensive accomodation. The layout was great and the decor with its dark mahogony harmonized with the lightness... More

My husband and I stayed at the Portola Hotel for a work sponsored activity this past weekend and had an average time at the hotel. Some positives and some negatives led it be just ok. The good: location is a plus, close to the pier and Alvarado Street with shopping, restaurants, bars, etc. The decor is new, nautical and lovely.... More

It´s a beautiful hotel, close to the Pier, with good and confortable room and very good services. I think that it´s so good (but you have to rent a bike to go to the Monterey Aquarium Bay).

Topnotch service from the moment you pull into the valet. Everyone was very friendly, and treated all customers with a high level of respect. It was a nice surprise to have an individual beverage machine in the room. The bed was so comfortable, I didn't want to leave!

Spent 3 nights at the Portola Hotel in Monterey. The location is right next to Fisherman's Wharf which is very convenient. The lobby is nice and the breakfast buffet at Jack's is pretty good (for a buffet). The hotel does allow pets (saw several dogs), so be aware you might have a noisy neighbor. The front desk staff was very... More

Nice hotel. Room we had was adequate. Only issues- overlooked walkway that got a little noisy. Also, could not control air in room; only heat. Saving grace was the overhead fan. Rooms were clean, beds comfy.