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All 51 Monterey hotels »

Portola Hotel & Spa at Monterey Bay

4.0 of 5
2 Portola Plaza, Monterey, CA 93940
Hotel amenities
Portola Hotel & Spa at Monterey Bay
Ranked #9 of 51 hotels in Monterey
4.0 of 5 stars 713 Reviews
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713 reviews from our community

What travellers say about this hotel
  • Cannery row(41)
  • Very nice(25)
  • Friendly and helpful(10)
  • Breakfast buffet(10)
  • Comfortable bed(10)
  • Front desk staff(9)
  • Short walk(8)
  • Peter B(8)
  • Jack restaurant(8)
  • Room service(7)
Traveller rating
    309
    221
    77
    77
    29
Only show reviews for Family (181) | Couples (238) | Business (119)
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

Amazing hotel, amazing rooms. Acknowledged our anniversary upon checking in. Beautiful room over looking the Wharf. Room top top notch. All faciltities, in house movies etc. Bathroom amazing. Thankyou Niomi for helping us with our stay. You correspondence regarding our free upgrade and breakfast honoured to your finding of the jeans my wife left behind. Your custom relations is of... More

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Longmont, Colorado
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW

This hotel exceeded my expectations after a week on the road. The employees wer unfailingly cheerful and helpful. the breakfast chef does amean omelet- you choose your fillings. The avocados and salsa were a perfect complement. The beds were so comfortable and the linens were so fresh and comfortable. Our meal in the dining room was very nice as well.... More

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See 4 more reviews by FreeSpirit33527 for Monterey
1 review
5 of 5 stars Reviewed 23 May 2012 NEW

Very nice hotel. I didn't know what to expect since I booked online for the first time, but this hotel blew me back. They're lobby was very big and beautiful. Front desk receptionist were very professional. My room was very clean and looked elegant! Definitely a five star hotel well worth the stay and your money!

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Fresno, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2012

We stayed in one of the 'basic' rooms, nothing over the top. The hotel was amazing!! Parking was a bit difficult, so we decided to just do the valet option. Sadly, there was a major power outtage during our stay. Three cities lost power, the hotel was included. However, staff was beyond helpful. They had flashlights and very quick to... More

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See 2 more reviews by ddaisie00 for Monterey
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

This April-May put us on the road and to a test. In less than 3 weeks we had to be in 6 different locations. Portola Hotel stood out in exceeding our every expectation. We stayed in a double bed room - the least expensive accomodation. The layout was great and the decor with its dark mahogony harmonized with the lightness... More

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Fresno, Ca
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 May 2012
2
people found this review helpful

My husband and I stayed at the Portola Hotel for a work sponsored activity this past weekend and had an average time at the hotel. Some positives and some negatives led it be just ok. The good: location is a plus, close to the pier and Alvarado Street with shopping, restaurants, bars, etc. The decor is new, nautical and lovely.... More

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Rio de Janeiro, RJ
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2012

It´s a beautiful hotel, close to the Pier, with good and confortable room and very good services. I think that it´s so good (but you have to rent a bike to go to the Monterey Aquarium Bay).

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See 4 more reviews by Larissa_Farias for Monterey
Los Angeles, California, United States
2 reviews
5 of 5 stars Reviewed 27 April 2012

Topnotch service from the moment you pull into the valet. Everyone was very friendly, and treated all customers with a high level of respect. It was a nice surprise to have an individual beverage machine in the room. The bed was so comfortable, I didn't want to leave!

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Minneapolis
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

Spent 3 nights at the Portola Hotel in Monterey. The location is right next to Fisherman's Wharf which is very convenient. The lobby is nice and the breakfast buffet at Jack's is pretty good (for a buffet). The hotel does allow pets (saw several dogs), so be aware you might have a noisy neighbor. The front desk staff was very... More

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 23 April 2012

Nice hotel. Room we had was adequate. Only issues- overlooked walkway that got a little noisy. Also, could not control air in room; only heat. Saving grace was the overhead fan. Rooms were clean, beds comfy.

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See 3 more reviews by Gbmars for Monterey

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Additional Information about Portola Hotel & Spa at Monterey Bay

  • Portola Hotel Monterey
  • Portola Hotel Monterey Bay
Address: 2 Portola Plaza, Monterey, CA 93940
Price range (per night):* 188 AUD - 394 AUD

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Portola Hotel & Spa at Monterey Bay
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