We arrived just before the official check-in time on Thanksgiving Day. Although we had requested rooms on the ground floor when we made the online reservations (through the Auto Club, not Holiday Inn), that information was not transferred over to the hotel. We had not been booked in a room on the ground floor, and none was available. The manager... More

The room was pretty and clean, but the bed was a little too firm for my tastes and the pillows were just lumpy and uncomfortable. We had a room with an adjoining door and could hear the people next door pretty clearly even though they were talking in normal tones. I recommend asking for a room without an adjoining door.... More

There are not a lot of hotels in this area, but Fresno is horrid, so it's nicer to stay in Madera if your passing through. This average hotel was clean, friendly and accomodating (we arrived late and they were very helpful with food options and helping with bags.) We got just what we had paid for and something more, a... More

I travel at least once a month to the Madera Holiday Inn Express due to business. It's right next to the freeway and has access to a number of restaurants and and city attractions. However, it the staff that makes me come back, and the upkeep of the hotel. It is like coming home every night I stay there. They... More

Checked in w/o a reservation. The desk clerk was friendly and efficient. The room was clean and quiet and everything worked as it should. The only complaint I had with the entire stay was that the toilets are the smallest toilets I have ever seen. They were made in Viet Nam and were suitable for the average 13 yr. old.... More

My family and I travel to the Fresno area almost weekly. Holiday Inn Express in Madera is the only hotel that we will stay in because the customer service extends far beyond that of any other hotel, so much so that I don't even have to state my name on the phone for the staff to know who they are... More

We were tired from driving, and wanted a comfortable place to sleep. The room was nice, the bed was incredibly comfortable. Our only complaints were, they ended breakfast at 9:30 on a Sunday morning, and the coffee pot in the room was a one cup brewer, and AC did not get cold enough. Everything else was wonderful.

From the Monterey Bay Area, we wanted to stay near Fresno for a family funeral and combine it with a little recreation at Table Mountain Casino during our overnight stay. The hotel had a King room available for a super early 9:30 a.m. check-in so we could dress for the funeral service. After the service, we came back and changed... More

This was a great place to stay. The hotel was newer. The beds were wonderful after what we stayed in the night before. As we were on a road trip to the condo we rented in Palm Desert we only we staying in each hotel one night....after the previous night hotel this one was such a pleasure! It was quiet... More