Thank you Hilton Honors for a great stay! I had called HH because we were not happy with another hotel we had checked in and out of and needed assistance to find another Hilton property. They were great and after a while on the phone we were sent here.
My daughter and I stayed here for seven nights and never...
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I stay here 3 to 4 times a month. It is always great. It is one of my favorite hotels. The staff and the facilities are always clean neat and well cared for. Any concerns or needs I might have are taken care of in an instant! I frequent the Executive Lounge in the evening for snacks and drinks. Rosie...
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Dear Paul R,
Thank you for your comments regarding your recent stay at our hotel. It is always a pleasure to read about staff who make our guests stay special. I am happy to pass your comments along to Rosie in the executive lounge and she will be pleased to read your review. In regards to the food and beverage...
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I always enjoy the breakfast buffet and the evening social in the concierge lounge. Special thanks to Rosie for making me feel right at home. Gary L
Dear Gary L - It is great that you are able to relax and enjoy our Executive Lounge! Rosie is pleased to read your comments. I hope you will be able to return soon.
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Nice Hotel. Very clean rooms, good price and nice location. Lobby area is welcoming and comfortable. Would recomend this hotel.
Dear Tony L - I am happy to read that you enjoyed your stay with us and that you would recommend our hotel! Thank you for your review. Please contact me if there is anything we may assist you with on future stays. I hope you will return soon!
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Rosie took very good care of me and others with refreshments and snacks during my stay. She has a great personality and is very good with people. great job thanks Don
Don B - How nice to read your outstanding comments on Rosie. I agree, her service and personality shine in the Executive Lounge! Thank you for your review. We hope you will return soon!
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Here I am once again.... I have noticed the changes made by Babette in the concierge lounge with the food. It is really nice to have someone listen to the guests input to make the experience more enjoyable. Rosie is always going above and behond to ensure guests are feeling welcome and at home..... Laura in the morning has the...
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Reviewed 14 February 2012
Dear ES,
It is always a pleasure to have you back at our hotel! It is guests like you that take the time to share your comments with us so we may make the necessary changes to continuously improve our operation and we thank you for that. We never tire hearing about the great job our staff does to go...
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I am doing the usual business travel but had a nice visit to the Woodland Hills Hilton and really enjoyed the concierge lounge and Rosie there was very pleasant and made the visit very nice.
Dear hello789 - It is great to read that you enjoyed our Concierge Lounge and Rosie during your stay. We always hope that our guests are able to relax and enjoy the Lounge while here. I hope you will return soon!
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Great Location with a very, very outstanding Staff, especially Rosie in the Diamond 14th floor lounge. Other than not having a pool to hangout during my down time, I would definitely come back and recommend
Dear MR2130 - Thank you for your review of our hotel. It is great to know that you enjoyed our location and service, particularly Rosie in the Concierge Lounge! I hope you will visit again when you return to the area; please contact me if we may assist you with anything!
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I regularly stay at this establishment for business because of the proximity to shopping, easy freeway access, good eateries. However, I really stay here because of the fabulous concierge lounge. These lounges are becoming extinct, however, the Hilton Woodland Hills maintains a top level lounge which is greatly appreciated by road warriors. The food is always good, hot, and a...
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Dear Audrey A,
Traveling in itself can be difficult but when individuals make your stay feel like home, than that is a great compliment. Thank you for sharing Rosie's service with us as she is the master at making guests feel at home! We value our guest comments as a tool for improvement and also appreciate your comments on the...
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This review isn't really for Hilton but more for Rosie that works in the Executive Lounge on the 14th floor at the Hilton in Woodland Hills. She's awesome. It's nice to see her smile after a long work day. She always has a very helpful attitude and a good vibe that makes customers smile. I hope to see her there...
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Dear Joniam,
Thank you for singling out Rosie as the reason for staying with us! It is always nice to hear when staff goes out of their way to make someone's stay extra special. We appreciate your business and look forward to your return! I know Rosie does as well ~
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