The rooms were well appointed, the amenities were wonderful, but the hotel was extraordinarily busy due to FOUR conferences taking place simultaneously and the hotel front desk staff was not prepared to handle seemingly minor challenges. My colleagues and I had to wait FIVE hours for our rooms due to a piece of paper that they never received from our... More

what a lobby, what choice of restaurants. really classic. excellent location. The lounge at the entrance with live music is quite entertaining. The fountain within the reception area is a pleasurable music. The rooms are wonderful. A bit small i would say but very well placed. the view is quite nice. Overall a wonderful stay on a holiday.

My father came to LA for the first time so wanted him to have a nice time during his stay. Westin Bonaventure served the quality and standard of Starwood hotels. At that time LA had a city wide Pow Wow convention so it was kind of crowded checking in but the front desk was very nice and polite so no... More

I always check tripadvisor.com and other trusted sources for info before going to any destination, but I try to stay open-minded since the needs of each traveler are different. Still, I was interested to find several less-than-stellar reviews of the LA Westin Bonaventure. I knew the hotel had been around for a long time...my mother (who was in the travel... More

I am just getting around to writing this review of our visit towards the end of 2011 as it has been so busy, but I had to because it was unforgettable! My girlfriend and I wanted to take a little mini retreat for the weekend and so we decided to book a room at a hotel in downtown LA. We... More

We arrived with our organization, and this was the Host Hotel! So a lot of people there, the hotel staff was very nice, but they were not staffed well enough for such a large group! It took us 1 hour to get to cocktails and some Chips and salsa at the Pool! Our first room, was filled with Smoke!! Funny,... More

We spent a couple of nights at the Bonaventure Hotel in LA and were very impressed with the atmosphere and decor. Our room was very comfy, nice bed, just right for sleeping and flat screen TV another person was complaining because they had the old tube-type TV). It is the most magnificent hotel we've ever had the pleasure of staying.... More

My main concern was with housekeeping. The day I arrived everything I could have needed was there (including two drinking glasses on desk and one in bathroom)except the bath robe was missing. I called and one was brought up. Next day, dirty drinking glasses were removed but not replaced. Plastic cups were left instead. I called, and drinking glasses were... More

We stayed here for our daughter's graduation from USC (along with many other USC families!) and as usual, it was a delightful stay. The hotel is beautiful, our room on the 30th floor had a lovely view and the room was clean, luxurious and comfortable--just what we've come to expect from the Westin brand. The staff was helpful, courteous and... More