I recently stayed here for 2 nights to attend a conference. Following is the summary of my experience: Pros: comfortable beds, reasonably sized rooms, flat screen TV, friendly & helpful staff. Cons: outdated bathroom, street noise despite being on the 16th floor, internet problems (no VPN). Also, we stayed in for dinner on the first night and regret that now.... More

I have not stayed at the Kyoto Grand for over fifteen years. I have to admit that they have done a remarkable job of maintaining this hotel property. It looks and feels just like it did on my last visit. They hotel is up for renovation and will become a Doubletree Tree Hotel by Hilton property. Renovations are under way.... More

Really comfortable spot near Union Station. Rooms clean, beds comfortable, lovely courtyard.

Good hotel, friendly and helpful staff Pluses: relatively good situation downtown, shuttle service easily available. Liitle Toky nearby. Minuses: Hispeed internet is very slow, 10$ charge per day. (writing this review in a Senegal, Dakar hotel with free really hispeed internet). Being European it doesn't give a good feeling to leave the hotel with a bill that is 70% higher... More

In 2012, in-room wifi should be as standard as in-room TV and coffee-maker. Hotels like this that charge $10 per day for in-room wifi are simply gouging customers, and I don't appreciate it. Even less did I appreciate that when I paid the charge, the signal was so weak, I had to go down to the lobby to get online.... More

I have stayed at the Grand Kyoto a handful of times. It has a beautiful lobby and very friendly staff, but the scheduled renovation is timely. The Grand Kyoto is on the edge of Japan town and is more or less attached to a plaza with a Japanese Grocery store, very nice Japanese book store (Kinokuniya) and various other shops.... More

Only stayed one night so didn't get to explore all the hotel had to offer but the room was great and the Starbucks situated at the back of hotel was exceptionally helpful given our very early start the next day. The staff were helpful with all our questions.

We had a great time at the Kyoto Grand Hotel & Gardens. The gardens are amazing - zen - relaxing. Hotel is awesome. Extremely comfortable. Most importantly, the entire staff made us feel like we were royalty. Can't wait to come back and stay here. It's a great business hotel but also a wonderful place for friends or family that... More

This was a really nice hotel. The staff was friendly and helpful. The breakfast buffet was great. The location was also good. About 2 blocks from the Metro.