In Long Beach for a convention at the Convention Center, adjacent to the Hyatt from the Hyatt's 3rd (or was it second?) floor. I had not stayed at this Hyatt for a number of years and was pleased to see the renovation of the guest rooms. Arrival: if you have mobility issues or are rolilng your own luggage, be sure... More

Had to go to Long Beach and because the meeting was at the convention center, I thought it would be nice to stay at the Hyatt, which is right next door. Rooms are large, very nice and clean, but it starts going downhill from there. Don't bother eating at the Tides restaurant within the hotel. Not only are the prices... More

Without exception, every employee of the Hyatt I encountered was responsive, helpful and professional. When I wasn't sure which direction to walk, the valet saw my confusion and asked if I needed assistance. So easy and helpful. The food at the breakfast buffet was very good. The room was sleek (some fun things too!). I was there for a convention... More

I have stayed at this Hyatt 3 times a year since 1985. There has been many changes since then and many of them for the better. I have become familiar with many of the people who work here and receive nothing but the best of service, the bellman are always one step away from helping with any issues. The service... More

I booked one night this June at this hotel online at the Hyatt website. Apparently the condition that was not clearly stated when I booked it was no cancelation. I had to change the dates of the reservation, and they wouldn't transfer the existing reservation to the new date. They wanted to charge me for the original date then charge... More

We needed a place to stay near Los Angeles. We were looking for something nice, but did not want to take out a loan to stay in the high priced areas. We found a deal for $109.00 per night special with breakfast. The location was FANTASTIC! We had a view of the Queen Mary and the entier pier. It was... More

We stayed at the Hyatt for 10 nights recently with two children aged 4 & 6. Everyone at the hotel was very friendly and helpful and I couldn't fault a thing, which made our stay a very memorable one. We were kindly given the use of a fridge and this was setup and ready to go between checking in and... More

We loved this hotel. The staff were very friendly and its in a great position, right opposite the harbour and marina which meant it we had great views. I really liked the low level lighting by the bed. If you get up in the night for the bathroom you don't need to turn on the main light on as its... More

This is probably not the best time to write an unbiased review, considering I was just told that the gift certificate I handed over during check-in was nowhere to be found. Anyway, I will give this a shot. Upon checking in, it was smooth. The house keeping staff were very professional and timely. The Regency Club is a bit small,... More