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Best Western Plus Hotel At The Convention Center

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Traveller (142)
Room & Suite (99)
Dining (7)
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About

#4 of 54 hotels in Long Beach
Location
Cleanliness
Service
Value
Travellers' Choice
At the Best Western Plus Hotel At The Convention Center you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hotel At The Convention Center will stand out among other hotels in Long Beach,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Hotel At The Convention Center will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Business Centre with Internet Access
Meeting rooms
Car park
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Iron
Refrigerator
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
716Reviews9Q+A65Room tips

Reviews
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Gounderus wrote a review 1 Mar
3 contributions1 helpful vote
What a horrible stay! Right from the start, we pull into the garage and the people next to us had pot reaking from their vehicle. We checked in, went to our room, and saw it did not have a balcony, which we asked for. When we notified the front desk, he replied, "oh....it doesn't?". Shocked that he didn't even know his own rooms, he tried to put us in another room. The elevator smelled of marijuana, which reminded us of the people that pulled up next to us in the garage. We asked if he was putting us next to the people who checked in behind us. He teolied, "Yes. But I sm sure they won't smoke". This obviously meant he knew them and knew they smoked pot. We declined the rokm, and he put us in another room, streetside; and said I would get a discounted bill. A day later, our room was once again smelling of pot, so bad, my wife had to go to the store and buy air freshener! I then called customer service and talked to a lady who claimed to have talked to the front desk guy, who went in our room, smelled nothing, and concluded whatever we smelled, wafted up from the street to the 3rd floor. I was literally standing next to the front desk guy and he said she was lying. The next few days saw the ONLY ice machine being out of ice; and I certainly didn't see those two frint desk guys again, snd surprise: no discount! I stayed at another Best Western in another state a few weeks prior to this trip, and got an equally horrible experience; so this is not sn isolated occurence. Brst Western cares nothinh about their guesr except getting their rooms filled and the cash in their pockets!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Best Western Plus Hotel At The Convention Center
Responded 2 weeks ago
Dear Gounderus, We are truly sorry to hear about your disappointing experience during your recent stay at our hotel. Please accept our sincerest apologies for the issues you encountered, including the odor concerns and the lack of balcony in your initial room. It's disheartening to hear that our staff's response did not meet your expectations and that you felt disregarded. We take guest feedback seriously and will address the issues you've raised with our team to ensure that such situations do not occur in the future. Regarding the communication discrepancies between our front desk staff and customer service, we apologize for any confusion or frustration caused. Rest assured, we will address this matter and take appropriate actions to improve our communication processes. We understand your frustration with the ice machine being out of ice and the lack of follow-through on the promised discount. This falls short of the standard of service we aim to provide, and we apologize for the inconvenience.Your feedback is invaluable to us as we continuously strive to improve our services and guest experiences. We genuinely care about our guests' satisfaction and regret that we did not meet your expectations on this occasion. We hope you'll consider giving us another chance to provide you with the exceptional stay you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anon wrote a review June 2023
Brooklyn, New York49 contributions59 helpful votes
Hotel's Favourite
This was my first time staying at a Best Western. I was pleasantly surprised and wouldn't hesitate to stay here again when in Long Beach. Location is great -- walkable to the beach and close to where my conference was being held. There was a problem with my check-in, but the front desk staff rectified it and the rest of the stay was very smooth. The staff are friendly, and most importantly, my room was VERY CLEAN. Really appreciated the hard work of the employees. My only request would to have more fresh fruit options at breakfast. There were only some sad apples while I was there.
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Date of stay: April 2023
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Best Western Plus Hotel At The Convention Center
Responded 22 Oct 2023
Hi anon3945, Thank you for taking the time to share your review and experience. We are glad you liked your clean and convenient accommodations, and we appreciate you mentioning our friendly staff. We value your compliments about where we are excelling, as well as your feedback regarding things we need to improve. It was our pleasure hosting you, and we look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amr19862024 wrote a review Feb 2024
1 contribution
Nice location. Clean modern rooms. Walking distance to water and attractions. Price was decent. The staff was friendly. Enjoyed the neighborhood hotel was located several restaurants in walking distance.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Best Western Plus Hotel At The Convention Center
Responded 4 weeks ago
Hi amr19862024, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our location convenient, our rooms clean and modern, and our staff friendly. We take pride in our neighborhood and are delighted to hear that you enjoyed exploring it. It's great to know that you found several restaurants within walking distance to enhance your stay. Your kind words mean the world to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melissa S wrote a review Dec 2023
Vancouver, Canada18 contributions20 helpful votes
Wonderful location, very comfortable rooms and great breakfast! The staff was very kind and helpful, and always went above and beyond. There were hot and cold options at the breakfast and an espresso machine to boot! Rooms were spacious and clean, and beds were very comfortable! Would absolutely stay again!
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Best Western Plus Hotel At The Convention Center
Responded 5 Dec 2023
Hi mks_sheltie, Thank you for taking the time to share this five-star experience with our management, staff, and future guests. Our team ensures that we go above and beyond to deliver excellent service. comfortable rooms, great breakfast, and amenities to our guests and patrons. I will definitely share your generous review with kind and helpful staff. We thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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daisygirl259 wrote a review Nov 2023
1 contribution
Construction was going on when it shouldn't have been. My family and I were woken up on a Saturday morning at 8am sharp. When I called the front desk to ask regarding the construction, all he could say was, "there's notices all over the hotel for you to read." Once leaving my room, there were no notices to be found except for one 8x11 paper on the front desk, notifying guests construction was only going to be occurring Monday - Friday, 8am - 6pm. Also, it shouldn't be the guests fault for not seeing a piece of paper, when in actuality the front desk attendant didn't do their job by notifying me upon check in. In addition to the loud construction in the early hours, the power went out throughout the night, the shower doors (which is what they are renovating) do not close by continuing to roll open and they are brand new, and the "double" beds they provide are no where close to being big enough for two adults, comfortably. Definitely not worth the $260 I spent to stay for only one night!!! You could stay at the Vagabond down the street for WAY less and still receive the same type of stay, if not better. Don't waste your money for the name of the hotel..
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Best Western Plus Hotel At The Convention Center
Responded 16 Nov 2023
Dear daisygirl259, Thank you for taking the time to share your experience! We are sorry for sharing with us such an inconvenience with our condition of the hotel and amenities that did not live up to your expectations. It's important for us to impress our guests and your comments will make this goal that much more attainable. We have raised this concern to our maintenance manager for immediate action. I apologize that your recent stay was not a good one but we hope you'll return someday to see how we're improving.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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C89INlaura wrote a review Sept 2023
Detroit, Michigan1 contribution
The manager and staff at Best Western Plus were very attentive, kind, and helpful during my stay. I was so pleased with the service. I was able to easily store my luggage after checking out, I was able to easily get a cab from the hotel, and I was able to have all of my questions answered during my stay. Thanks to the manager and staff for such great customer service!
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Best Western Plus Hotel At The Convention Center
Responded 19 Oct 2023
Hi C89INlaura, A big thank you for leaving your five-star rating of our hotel. We are glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will share your comments with our staff. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lmh0dgs0n wrote a review Sept 2023
1 contribution
I stayed here because of a hidden deal I booked on Priceline, and I was so happy with the experience. Rooms are clean and comfy, breakfast is great, and the location is perfect because it’s within walking distance to the grocery store, plenty of restaurants, the aquarium and Shoreline Village, to name a few places. I will definitely stay here again.
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Best Western Plus Hotel At The Convention Center
Responded 19 Oct 2023
Hi Imh0dgs0n, Your five-star review means a lot to us! Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and cleanliness. It is great to hear that you enjoyed the breakfast as well, and we are looking forward to your next visit to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lilrenee73 wrote a review Aug 2023
1 contribution
Amazing location , hotels own parking , very clean and inviting I would of loved to stay longer so I can enjoy the gym but over all very pleased and will be back already told family and friends how Pleasant it was thank you ❤️
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Best Western Plus Hotel At The Convention Center
Responded 22 Oct 2023
lilrenee73, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our location and amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gemflanagan wrote a review Aug 2023
Strokestown, Ireland150 contributions94 helpful votes
We stayed for a pre cruise night and this hotel is just ok. The room was clean and comfortable but it's very basic. The man at reception was rude and very unhelpful. We asked where we could go for a bite to eat or a drink nearby and he said he didn't know. We felt like an inconvenience to him just for asking a question. We wouldn't stay here again.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations Manager, Owner at Best Western Plus Hotel At The Convention Center
Responded 22 Oct 2023
gemflanagan, Thank you for providing us with feedback from your recent stay. It's great to hear that the rooms were clean and comfortable, however, I do regret that you experienced several shortcomings during your stay. I am displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies and we hope to see you again in the future- we promise a better stay next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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182robyn wrote a review Aug 2023
San Diego, California1 contribution
Such helpful front desk staff, very responsive and friendly. Clean rooms. Convenient location. Our crew had a few days stay at the Best Western and it was a great choice for our needs. Front Desk staff are great!
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Best Western Plus Hotel At The Convention Center
Responded 22 Oct 2023
182robyn, Your five-star review means a lot to us! Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. It was our pleasure hosting you, and we look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$273 - AU$431 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus hotel at the long beach, best western long beach, long beach best western
LOCATION
United StatesCaliforniaLong Beach
NUMBER OF ROOMS
66
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN PLUS HOTEL AT THE CONVENTION CENTER (AU$264): 2024 Prices & Reviews (Long Beach, CA) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Best Western Plus Hotel At The Convention Center
Which popular attractions are close to Best Western Plus Hotel At The Convention Center?
Nearby attractions include Long Beach Convention & Entertainment Center (0.3 km), Long Beach East Village Arts District (0.3 km), and The Stave (0.5 km).
What are some of the property amenities at Best Western Plus Hotel At The Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Hotel At The Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Hotel At The Convention Center?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Hotel At The Convention Center?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Best Western Plus Hotel At The Convention Center?
Conveniently located restaurants include The Breakfast Bar, 555 East American Steakhouse, and Utopia.
Are there opportunities to exercise at Best Western Plus Hotel At The Convention Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Best Western Plus Hotel At The Convention Center located near the city centre?
Yes, it is 0.6 km away from the centre of Long Beach.
Are any cleaning services offered at Best Western Plus Hotel At The Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Hotel At The Convention Center offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Plus Hotel At The Convention Center?
The staff speaks multiple languages, including English and Spanish.