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Lake Arrowhead Resort

4.0 of 5
27984 Highway 189, Lake Arrowhead, CA 92382
Hotel amenities
Lake Arrowhead Resort
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73 reviews from our community

    Trip type
Traveller rating
    19
    28
    11
    6
    9
Date Rating
Las Vegas, NV
Top Contributor
105 reviews 105 reviews
45 hotel reviews
Reviews in 48 cities Reviews in 48 cities
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed 3 May 2013

Our company came here for a corporate retreat, and by and large, it was an adequate though not exceptional experience. The rooms were elegant, spacious, and well maintained. The meeting rooms were fairly good, and catering was adequate though slow. However, the major weakness was in the non-room infrastructure. When we met a colleague for dinner at the in-house restaurant,... More

Was this review helpful? Yes 1
See 2 more reviews by SoItinerant for Lake Arrowhead
San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 26 April 2013

We spend two days and two nights with a great view of Lake Arrowhead. That was the best part. The negatives, with the disclaimer that the hotel has changed hands the first of the year and are making improvements, were the lack of service in the dinning room (the breakfast waitress disappeared and never returned), the rowdy guests outside on... More

Was this review helpful? Yes 2
Carlsbad, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 22 April 2013

The manager at the Lake Arrowhead Resort is rude, unaccommodating and unprofessional. When attempting to book three rooms for a one-night stay I was told yesterday that there would be no restrictions. When I called to book the rooms this morning (after confirming with my party) I was told that there was a two-night restriction. I reminded them that I... More

Was this review helpful? Yes 1
portland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 April 2013

This is an amazing property! I booked this property for a group of 60. The hotel staff had everything ready upon arrival and check-in went smoothly. The rooms were beautiful and had high end finishes with attention to detail. My room was quiet and had a balcony that had an amazing view of the lake. We were able to walk... More

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Los Angeles, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 April 2013

At six in the morning we were awoken by loud rock music. It was a sanctioned event by the hotel that we were not notified about until the night before and had no chance to avoid. And complaints at the front desk were ignored. Other problems, like no working ridge in the room, out of service jacuzzis, etc. added up... More

Was this review helpful? Yes 4
Sunnyvale, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 March 2013

very nice place to stay and we had a great time. the lake is very nice and there are plenty of places to eat and do things in walking distance. hot tub hits the spot after skiing, but it is not a large tub.

Was this review helpful? Yes 1
See 2 more reviews by Ronnie H for Lake Arrowhead
LAResort_Management, Manager at Lake Arrowhead Resort, responded to this review
28 March 2013

Thank you for your review of your recent stay at the Lake Arrowhead Resort and Spa. We are happy to hear you had a great experience with us. Lake Arrowhead is a wonderful four season resort and its nice hearing about your adventures. More

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 23 March 2013


Wedding venue on Saturdays. No parking available, only valet. We had a room with a parking lot view and it was sooo noisy - there was a wedding reception going on that night and the guests would hang out by the parking lot talking and laughing out loud as they were leaving.

Also, the fire alarm went off at 1am, then... More

Was this review helpful? Yes 2
LAResort_Management, Manager at Lake Arrowhead Resort, responded to this review
29 March 2013

Thank you for your review of your stay at the Lake Arrowhead Resort and Spa. It is unfortunate some fellow guests caused noise and disruption to your stay. We sincerely apologize for the fire alarm incident and disruption to your stay, as this was beyond our control. We work diligently to ensure our guests have a peaceful, comfortable and restful... More

Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 16 March 2013

I stayed at the Lake Arrowhead resort with my family in late February, midweek. At the time of my visit, the hotel was being renovated in advance of being rebranded as a Marriott “Autograph Collection” hotel. Buried on the new Marriott website was a note about the construction and relaunch: “From January 2, 2013 - March 7, 2013, the resort... More

Was this review helpful? Yes 2
LAResort_Management, Manager at Lake Arrowhead Resort, responded to this review
28 March 2013

Thank you for your review of your stay at the Lake Arrowhead Resort and Spa. We appreciate your positive comments regarding your experience, service and associates. Our team strives to exceed the expectations of our guests, and they will be pleased to hear the positive comments. Thank you for informing us of any inconsistencies you experienced, we will forward the... More

West Hollywood, California, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 March 2013

Let me start off by saying I hate the snow and try to avoid places where it snows but I found myself with some spare time and ended up at the Resort one weekend. I love that the property is pet friendly so my furry little friend could come with me. I was checked in by the Front Office Manager... More

Was this review helpful? Yes 1
LAResort_Management, Manager at Lake Arrowhead Resort, responded to this review
20 March 2013

Thank you for your review of your recent stay at the Lake Arrowhead Resort and Spa. We appreciate your positive remarks about your experience. Our team of associates strives to exceed the expectations of our guests, and they will be happy to hear they exceeded your expectations. Your feedback is important and valuable to this ongoing effort. Lake Arrowhead is... More

Los Angeles, California
Top Contributor
63 reviews 63 reviews
6 hotel reviews
Reviews in 31 cities Reviews in 31 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 8 March 2013

3.5 Stars - REVIEW FOR RESORT as a WEDDING VENUE Note that my review is from a guest's point of view. I never worked with the event staff here. Wow, if you are looking for a place for your wedding and are trying to pick between Lake Arrowhead Resort or the one in Big Bear... definitely chose Lake Arrowhead! (more... More

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Additional Information about Lake Arrowhead Resort

Also Known As:
Lake Arrowhead Hotel Lake Arrowhead
Lake Arrowhead Hotel
Address: 27984 Highway 189, Lake Arrowhead, CA 92382
Region: United States > California > Lake Arrowhead
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Lake Arrowhead
Price range (per night): $115 - $273
Hotel Class:4 star (4*)
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Lake Arrowhead Resort
See lowest price for your stay*
Enter dates 1 night 2 nights
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