After checking in and not having a working AC in our room, the front desk went out of their way to help me and moved me to a different room. Chris (hotel engineer/maintenance) was extremely kind and put up with my requests (3 different times!). We have stayed here many times and always love the breakfast and reception, but this... More

Laurie, sales manager arranged for all the accomodations for our son,s destination wedding. We had a large number of quests staying at the hotel. The rooms were lovely, staff were very accomodating and professional. We loved the pool, manager,s reception and the breakfasts were delicious. David at the bar was always pleasant and helpful even kept the beer cold for... More

Spent one night at this delightful hotel with its beautiful gardens and atrium. Unlike previous reviewers, we found staff friendly, helpful and professional. We were upgraded to a large suite which was terrific. Well laid out, lots of space. Just got a bit confused by all the light switches. Only criticism is that both TVs should be in a museum.... More

I agree with other reviewers that the place is nice but the employees at the desk need some customer service training. Seem irritated at the simplest questions, not too interested in pleasing the guests it seems. Pool is nice but small for the size of this hotel. Manager's reception was great. Rooms nice and roomy. Again a nice place but... More

I called in to the hotel and stated I would be comng in early and if they could check me in early as normal check in is at 3 PM. The young lady stated that they would place my name on the first room available. It was quit hot so we cancelled our plans to go to the living desert... More

Check-in: Not the most helpful or friendly bunch. I have requested a high floor and was given a room on the 1st floor (nice pool view and balcony) When asked if there was a room on a higher floor, I was told this was a nice room. A second request was met with there are no available rooms on the... More

Second time we stayed here - equally as good experience as first time! Service spot on, rooms immaculate and food excellent. Refreshing experience to be treated well AND not just be a one timer!! Pool very enjoyable, sunshine helped of course, as did the friendly staff. Can't wait 'till next year!! More

Well, this was our second trip to the Embassy Suites in LaQuinta. Could it be as good as the first time? Without a doubt. We reviewed this hotel in March 2011 and were really happy. We feel the same now. Visited again in March 2012 and things were simply great. For a family of 5 we could not do any... More

This hotel has spacious rooms with enough room to fit a small family with a separate living area and closet space. Our room had a view of the mountains on one side and opened up to the hallway and atrium on the other. We saw many families staying here. There are quite a few pools here - the larger pool... More