The first room we got was filled with a cigarette smell. So we requested a room change. Staff was very attentive in helping us at the checking and with luggages and room change. Hotel is in a walking distance to the outlet mall and offers a drop off service to the East hotel by an electric car apart from the... More

We stayed at this place on the night after a wedding at a different hotel. This was our compromise budget choice even though it wasn't inexpensive. It's basically an old, large hotel that has seen better days. It's been kept up ok but it's the kind of hotel you'll find buses full of budget minded skiiers or other travelers. So... More

Our family stayed at the hotel for four nights (18-22 Dec.). We very much enjoyed our stay and will go again. Note: if you speak no Japanese or can't read Chinese characters, you can still get around but you'll need a bit of patience. Arrival It is extremely easy and convenient to get to Karuizawa from Tokyo. Plenty of trains... More

Location: Karuizawa JR Station is a 80min Shinkansen (Bullet train) raide from Tokyo Station. Karuizawa Prince Hotel West is one of the 3 hotels in the resort compound. It is not very closed to the station. k.Prince East is much closer to the JR train station and the outlet mall. Upon arrival, ask about the Prince shuttle, they will take... More