The room are not cleaned well and we found dirty pillow covers upon arrival at our room. After pool, we found worms inside the shower . We changed rooms and then we found a spider inside the bath tub of our new room. I would never stay at the Hyatt again and don't recommend it to anyone.

I went to this resort in May 2012 for a business meeting. The really nice parts: -I had a very nice room overlooking the main pool. The room was large, had a nice sized closet, a patio with 2 chairs and a small table, and a walk down (2 step) to living room and desk. -The room had a small... More

Checked in for a conference and ended up adding day on the end to just relax and recharge. Staff has been great rooms are nice and since it is mid week pool has been mine with only a few folks. One issue at the bar (could not get a waitress) was handled by the bar manger quickly and since then... More

In my review, I wanted to focus on what was important to us as a family traveling with two young children (3-year old twins). I did a TON of research in booking this trip, and considered a number of hotels all over Southern California, from San Diego to Carmel. Ultimately I chose this hotel for a number of reasons: proximity... More

As Australians traveling to the area for Weekend one of Coachella, we'd missed out on our first preference (La Quinta Resort, where we'd stayed last year), and booked the Hyatt Grand as it was still quite close to the Coachella event site. We knew it wasn't going to be as good as La Quinta, but sure it'd be of 'Hyatt'... More

After looking at the beautiful pictures on their hotel page, my room did not look anything like the beautiful pictures. My bed was completly uncomfortable. My down comforter had a hole in it and feather fluff was blowing around my room. The rooms are outdated and a mismash of furniture. The TV was in an awkward spot, the remote batteries... More

We just returned from a conference that was held this past week. Disappointed in the condition of the rooms. Did I say staff was very nice and helpful??...location was also very nice, close to every where we needed to go as it is on 111. The rooms were quiet for us. The rooms, we were on the 4th floor overlooking... More

The air conditioner wont work unless you move in the room, its was 90 degrees in the room and they didnt want to change the room unti the next day. The from desk was very rude to me, with some teenager girl in front. The bathroom stunk and smell very bad. The pool has nat and mosquitos flying into your... More

Just returned from a week at the Hyatt at Indian Wells. Everybody, [I mean EVERYBODY] on staff was very friendly, helpful, and willing to do anything to make your stay pleasurable! Rooms were clean and comfortable. Staff got us to and from both Indian Wells Courses and stored our golf clubs daily. My wife and I both had deep tissue... More