I am from the Santa Barbara County area and traveled here for a youth soccer tournament. Upside to the hotel, for any traveling soccer parents...only 5 mins away from soccer complex! At intial check in, all was fine..fast..and I was checked in by good staff. Smooth evening no noise complaints, room was nice a roomy, beds were nice and soft.... More

You can hear everything in this hotel...the neighbors snoring, talking, their T.V., guests walking in the hall...breakfast is a great idea but staff doesn't keep stocked...and only one waffle maker makes for very long wait if hotel is busy. Road traffic loud...they give you ear plugs...that's a clue. More

San Bernardino is lacking in comfortable nice hotels, and so this hotel has filled an important need in the valley. It is a new hotel, and therefore in very excellent condition. Beds are comfortable, and I find the staff to be helpful and courteous. Parking can be tight, but I am always able to find some. There are two new... More

I have never before been embarrassed by a Hilton hotel employee! We chose to come here because it is affiliated with the San Manuel Band of Mission Indians casino and stayed two nights over Thanksgiving, November 24-26. This was our second stay at this property. On Saturday, November 26, 2011 as I was waiting in a long breakfast line employee... More

I stayed here for business for 36 nights. The staff was always attentive and appeared to enjoy their job. Breakfast always included a fresh fruit salad. The whole hotel was very clean, the cleaning crew was obviously interested in real clean rather than surface clean (scrubbing floor grout on hands and knees no less, dust behind curtains). The hotel catered... More

I have been a guest at the Hampton Inn during an extended (2 month) stay last year while my home was being repaired. When it was time to make reservations for my family and wedding party last month, I thought first of the Hampton Inn. Ms. Parra, the Director of Sales at the Hampton Inn provided outstanding professional assistance in... More

We had to stay there as I was hospitalized while on a trip so my wife needed a place to stay. When she called to make a reservation and told them about the circumstances they offered a discount on a room. Once she arrived they were equally as nice as on the phone.. Rooms were reasonable priced and very clean More

We were booked for an entire week from tuesday to tuesday. On saturday night we returned to our room to find ants all over the desk. We called the front desk several times and were told there was nothing they could do. We begged the security guard to come upstairs to help us. He arrived with rubber gloves and a... More

This seems to be quite the party hotel. I have stayed twice and both times had noisy neighbors all night. This hotel is owned by the local casino and has free shuttle bus, etc. People come and go at all hours of the night and are loud! They are probably mostly drunk and having a good time, but it makes... More