Courtyard by Marriott Foster City San Francisco Bay Area (CA): See 86 Hotel Reviews and 47 Photos

Cale H

Orem, Utah

Reviewer

4 reviews

Reviews in 3 cities

“Very Comfortable and Clean”

Reviewed 17 May 2013 NEW

My only complaint was at check-in I had reserved a King room and somehow they were out of Kings and only had two queens, but yet the hotel was only half full. The rooms are very comfortable, great beds, and the staff are very freindly and helpful. Housekeeping does an incredible job. Very comfortable week long trip on business.

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TorontoDrew

Toronto

Contributor

15 reviews

8 hotel reviews

Reviews in 8 cities

7 helpful votes

“Good hotel”

Reviewed 6 May 2013

I am staying here for 12 days and am on my 8th day. It's a nice hotel. The rooms are clean, the staff are very polite and the bed is comfortable. The restaurant in the lobby is okay for simple meals but you will tire of it quickly.

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Dear TorontoDrew, Thank you so much for your feedback on TripAdvisor. I am very happy to know that you are enjoying your stay at our hotel. We pride ourselves to train the best team to take care of our guests and at the same time provide high quality and well-maintained hotel. Once again, thank you for your review and looking... More

BostonGretchen

Boston

Senior Reviewer

9 reviews

5 hotel reviews

Reviews in 8 cities

11 helpful votes

“My first choice in the area”

Reviewed 23 March 2013

Just stayed here for 2 weeks on a business trip, and as I packed I realized that I had not had a single negative experience at this hotel over that entire time. The rooms are absolutely spotless, the housekeeping staff do an outstanding job. The front desk staff are always cheerful and helpful. There is excellent free coffee in the... More

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Dear BostonGretchen, Thank you for posting your comments on TripAdvisor. I am ver happy to hear that we have met and/or exceeded your expectation during your visit at our hotel. I have an all-staff meeting every week on Wednesdays and cannot wait to let our team know about your experience. Once again, thank you and looking forward to serve you... More

Janine1582

San Diego, California, United States

1 review

“Misleading reservation process”

Reviewed 19 March 2013

I booked this hotel through Southwest.com as part of a package. I chose the selection that allowed me to pay at checkout, but well before my trip, the hotel was calling me, leaving voicemails at home, emailing, informing me that prepayment was required in order to get the rate specified. Well, when I finally spoke to someone at the hotel... More

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Dear Janine1582, Thank you for posting your comments on TripAdvisor. Due to some confusion around package booking, our hotel has been very proactive in letting our valued guest know about the payment prior to the arrival to avoid any misunderstanding. That was the reason why our team members were proactive with your reservation. It is also every Marriott hotels' policy... More

Michael U

San Diego, California

Senior Reviewer

6 reviews

4 hotel reviews

Reviews in 4 cities

4 helpful votes

“Courtyard Foster City”

Reviewed 23 January 2013

The check in was quick, easy, and Eva was very friendly. The property was quiet and clean. I called the front desk at 11pm to get a wake up call, and never got the attendent. The location has several restauarants within walking distance. I walked to Sweet Basil Thai, about 1.5 miles. Had breakfast at the IHOP around the corner.

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Dear Michael U, Thank you for taking the time from your busy schedule to write your comments on TripAdvisor and filling out our Guest Survey. Your honest feedback only helps us to become a better hotel. I met with our Front Office Supervisor this morning and briefed her on your experience. She will speak to our team that worked that... More

Nalysha21

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Really nice courtyard”

Reviewed 21 January 2013 via mobile

We checked in late in the evening. Service from the lady reception was very pleasant and she explained to us in details for breakfast and etc. The next day, we woke up late but the staff were accomodating when we purchased our breakfast. Overall, wonderful experience!

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Dear Nalysha21, Thank you so much for posting your comments on TripAdvisor. I am very happy to hear about your experience and I am know that our team will be excited to hear about this as well. Once again, thank you and wishing you a wonderful year. Best Regards, Yakub Yakubi General Manager More

Ammo68

Top Contributor

64 reviews

30 hotel reviews

Reviews in 32 cities

28 helpful votes

“Single guy traveling”

Reviewed 19 January 2013 via mobile

So a single guy traveling through . This cost more than I like to pay about 130.00 The rooms are really small and no elevator . The beds were good and the hotel is super clean . No real food at the hotel . Food across the street although limited . I really liked the pool and hot tub .... More

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Dear Ammo68, Thank you for posting your feedback on TripAdvisor. I read all of our valued guests' comments on TripAdvisor to help our team to provide better service and product. Our hotel rates are comparable within the market and we also run specials on AAA or some of the 3rd party reservation system such as Expedia. I also spoke to... More

Vic B

Sacramento, California

Senior Reviewer

6 reviews

4 hotel reviews

Reviews in 6 cities

7 helpful votes

“Never had a bad experience”

Reviewed 13 January 2013

I stay at this Courtyard frequently when I have business in the area, and I've never had a bad room or experience. When you check in, the desk person is always pleasant yet professional. When I've wanted to check in early or have a late check-out, they try to accommodate me. If I ever have a problem, they jump on... More

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Dear Vic B, Thank you for taking the time to write your review. I am very pleased to know that our hotel have met and/or exceeded your expectation during your recent visit. We pride ourselves to provide excellent customer service and I know that our team will be very happy to hear about your experience. I have weekly team meeting... More

abrum

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Very Good”

Reviewed 6 November 2012

The room was clean and newly decorated. The television was big and very good. The only problem I had was that when I asked toothpaste, they said that I could buy from the hotel's market. Also there are places that you can have breakfast nearby if you do not want to have breakfast at the hotel. If you have a... More

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Dear Abrum, Thank you for taking the time to write your review. The entire team is very thankful for knowing that the hotel met or exceeded your expectation during your recent stay. The hotel does offer complimentary toothpast and toothbrush and I passed on your request about the toothpaste to our front office supervisor and guest care manager to ensure... More

TravelForEats

Senior Contributor

26 reviews

7 hotel reviews

Reviews in 20 cities

3 helpful votes

“Average for a Courtyard”

Reviewed 29 October 2012 via mobile

Not too bad for a Courtyard. The rooms were a little outdated and the carpet was stained but the lobby and fitness center wa decent. Ample desk space in the room and the tv was great. I did have to have my air conditioner repaired during my stay and it was quite noisy afterwards. Overall I have stayed in better... More

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Dear TravelForEats, Thank you for posting your feedback on TripAdvisor. The hotel has contracted an outside company to clean the entire hotel's carpet and upholstery twice a year. This was just done last week as they spent over 7 days to ensure all guest rooms and public space are completely cleaned and inspected by our Director Of Housekeeping and Chief... More

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Courtyard by Marriott Foster City San Francisco Bay Area Hotel

Courtyard by Marriott Foster City San Francisco Bay Area

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