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Hampton Inn Irvine/East Lake Forest

2.5 of 5
27102 Towne Centre Drive, Foothill Ranch, CA 92610 (Formerly Hampton Inn South Orange County)
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37 reviews from our community

    Trip type
Traveller rating
    15
    15
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Date Rating
lake forest, United States
1 review
3 of 5 stars Reviewed 15 May 2013

We requested a King bed room on the 3rd floor. Upon arrival the ice maker was so loud it was shaking the wall inside the room. We ask for another room and was given a handicap room and said it was the only one they had. The handicap room had hair on the bathroom floor and the bed was not... More

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Palm Desert, United States
1 review
5 of 5 stars Reviewed 12 May 2013

I have stayed at Hampton Inn Foothill Ranch multiple times and have another reservation pending! I do travel frequently with my business and my daughter's volleyball tournaments, and I can easily say this is one of my favorite hotels for several reasons. First, the customer service is outstanding, and I have never felt so welcome at checking in and for... More

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John M, General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review
17 May 2013

We thank you for taking the time to recommend our hotel to all travelers. We know that when in this area there are a more then a lot of choices. We appreciate the fact that you already have plans to return! We look forward to having you back with us soon! More

Mission VIejo, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 May 2013

We needed a quick local hotel because our hot water heater broke, so we decided to come over to the Hampton Inn. What a jewel in our back yard! The breakfast was AWESOME, the rooms were clean and fresh (the hot water was HOT), but we were most impressed with the hospitality of the employees. They acted like they owned... More

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Review collected in partnership with Hampton

John M, General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review
14 May 2013

Your comments are incredible! I'm proud of how our staff members helped you and your family during a situation, and made you feel at home! We are very lucky to have such great people that work here at the hotel. We thank you for the recommendations to your family and friends as well. More

Avondale, United States
1 review
4 of 5 stars Reviewed 25 April 2013

the staff were polite and helpful, and the rooms were clean. Experienced a problem with the door lock, and the staff was able to get it corrected and comp my first night due to the inconvience that it was. Very satisfied with the hotel and the service that the basketball team received. I would reccomend this hotel to others, and... More

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Review collected in partnership with Hampton

John M, Front Office Manager at Hampton Inn Irvine/East Lake Forest, responded to this review
16 May 2013

Thank you for your positive review of our hotel. We are very happy to hear your comments on the cleanliness of the hotel, amenities, and our attentive staff that remedy the issues that occured. Next time hope to turn the 4 star rating into a perfect 5! More

A TripAdvisor Member
5 of 5 stars Reviewed 25 April 2013

I came for a basketball tournament and selected this hotel based on proximity to the gym and price but I was pleasantly surprised by how great a QUALITY establishment this is. Hands down, the customer service I received here was the BEST I have experienced and I travel extensively. Mari was a truly wonderful example of EXCELLENT CUSTOMER SERVICE. The... More

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Review collected in partnership with Hampton

John M, General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review
13 May 2013

We thank you for taking the time to recommend our hotel. It sounds like we had everything you needed to make your stay with us comfortable and enjoyable. We appreciate the comments on our friendly staff and amenities, and look forward to having you back next time you are in the Foothill Ranch/Lake Forest area. More

OH
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 11 March 2013

Nothing spectacular about the hotel except the check-in personnel. The ladies were helpful, friendly and pleasant. The breakfast was the expected, nothing special. Rooms were clean and internet reception was good. Not a bad choice for a business trip, but most certainly not a holiday type hotel. I’d use it again

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John M, General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review
14 May 2013

Thank you for taking the time to write a review regarding your stay with us. We are happy to hear that our Front Desk staff was able to leave a great impression. Thank you for highlighting our complimentary amenities our hotel has to offer! We look forward to having you back in the near future your travel needs. More

Phoenix,AZ
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 18 February 2013

My wife and I stay here frequently to visit family who live nearby. Marie Ferguson and her staff run a first-rate operation and are always there to provide the best service and room accommodations that they can.

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John M, General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review
6 March 2013

Thank you for this very kind review. I am glad you had such a wonderful stay. We look forward to seeing you the next time you are in town. More

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 17 February 2013

Easy check-in, place overall/room overall was satisfactory. Complimentary breakfast was ample. Great value for the rate. I stayed for only 1 night for a water polo event in the Irvine general vicinity and the location of this hotel was perfect for the 10 mile radius of venues that we had to attend. If their rates remain this competitive, this will... More

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John M, General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review
6 March 2013

Thank you for your comments. We always strive to offer a competitve rate and great value. Thank you for the opportunity to accommodate you and we look for to seeing you on your next trip. More

Helmetta, Nj
1 review
5 of 5 stars Reviewed 16 February 2013

The hotel is really nice and very well located for getting anywhere in Orange County. The breakfast is actually real food and enjoyable. The staff couldn't be nicer and always try to be helpful. My only caveat is don't stay in Room 123. It's near the ice machine, the lobby, and the elevator, and next door to the exercise room.... More

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John M, General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review
6 March 2013

Thank you for your feedback. I am looking into making some modification around that room to improve the quitness. Thank you for staying with us and we look forward to seeing you again in the future. More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 11 February 2013

Very comfortable stay and friendly staff. I had no problems with this stay and was very satisfied. I am required to do a minimum of two hundred characters and dont have anything more to add. So be prepared to do so and only when you have time for all this. And thank you and have a great day.

Was this review helpful? Yes
John M, General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review
6 March 2013

Thank you for taking the time to give us your feedback. We look forward to seeing you again in the future. More

 
 
Hampton Inn Irvine/East Lake Forest
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Additional Information about Hampton Inn Irvine/East Lake Forest

Also Known As:
Hampton Inn South Orange County Hotel Foothill Ranch
Hampton Inn South Orange County Hotel
Hampton Inn Foothill Ranch
Foothill Ranch Hampton Inn
Address: 27102 Towne Centre Drive, Foothill Ranch, CA 92610 (Formerly Hampton Inn South Orange County)
Phone Number:
Region: United States > California > Foothill Ranch
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Foothill Ranch
Price range (per night): $99 - $197
Hotel Class:2.5 star (2.5*)
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Hampton Inn Irvine/East Lake Forest
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