My company booked 5days before I got here for a 6night stay for me and when I entered the lobby I noted 5 others who had already paid and booked rooms, but every one being told that they had overbooked the hotel and were eating for rooms to be vacated and cleaned. After waiting in the lobby for 3hrs and... More

As soon as I walked in I received service immediately from the receptionist Sofia, who was very helpful and polite. I would definitely recommend staying here and I would be more than pleased to return here for another stay.

Sofia is the best person. She has the best customer service 10 stars. She worked around my budget and helped me to get room within my budget. The room is very nice, also. Very professional.my check in process was very fast and efficient

This was the best value hotel/motel we stayed in during our vacation. We stayed here because it was conveniently located to our destination. The curtains will block all outside light and was mostly quiet. Ask for any room except 131 which is right by the house laundry that operates during the night. Other than that we were very happy with... More

after a long and hot trip driving from the bay area sophia and valerie has made my check in pleasant and so Comfortable I will continue to make extended stay america my hotel of choice.loving the general area with so much to get Into i can relax and shop and rest peacefully.

Room was good size, kitchen furnished for two, full-size refrigerator, stove top, microwave. Close access to Interstate 5, right beside Starbucks, on one of the main roads to get to a lot of things (shopping, dining, etc.) Staff was very friendly and would try to help with whatever you need.

Flew to Sacramento for business southeast of the city and needed a place to stay somewhere in between. Elk Grove seemed to be a nice spot in between. I arrived early ( 10 am) but couldn't check in( they said check-in wasn't until 3pm). I have encountered this at other places and that wasn't a big deal, though it would... More

sofia the front desk attendant was amazing. she provided excellent customer services by ensuring that all of our needs we met. she provided towels, bedding, directions and went the extra mile. the room is wonderfully situated in a safe haven with a gentle breeze coming through in the evening. it's like being at home. the kitchenette meets a family's needs... More

Excellent value great staff especially sofia. Always helpful and courteous. Lots of services nearby. My room was very clean and close to the lobby just like I asked I traveled from North Carolina and I will deffinently stay at extended stay America again. I felt like I was right at home