The hotel is well appointed and location close to restaurants and shopping. Good freeway access. The staff are friendly enough but not incredible helpful. I stay there when I visit family and it has been a consistent experience.

The hotel itself is nice and great if you are traveling for business. It has a decent business center and a small bar/restaurant. The rooms have been updated and are nice. The only complaint I had was that the shower head in my room was really gross. If the shower head was replaced, the rating goes up to 4.

Excellent check in – staff very welcoming and helpful - request for a high floor and king bed was met. Excellent room – large, clean and comfortable – including desk and two armchairs with footstools. Complimentary parking (pleasant surprise), but $10.00 per day for wi-fi. Complimentary wi-fi in the lobby. Given a printout for the local restaurants and several were... More

The hotel is nice, clean and well maintained. The location is convenient to the freeway, with numerous shops and restaurants and a movie theatre across the street. There is also a Farmer's Market (only on Saturdays) on the other side of the Performing Arts center (very close to the hotel). My room(Club Level 8th floor) was clean, beautiful and spacious,... More

I was so disappointed with the paper thin walls and doors. Two nights in a row I had to listen to employees talking in the hall. It was at least 10pm and the housekeeping employees were in the hall, walkie talkies blaring, etc. I could hear everything. The rest of my stay was fine but apparently my room was in... More

I travel a lot, am in hotels 80% of my life. In general I love the Sheratons, they are usually pretty good for your money. This hotel, is not. Service is lame, not enough help in the place, room service and bar food is terrible, never the same quality. How hard is it to fry a hamburger??. The bar and... More

We were only there for one night. Booked the room because it was close to the restaurant where we were attending a birthday party. I was quite surprised at how nice it was. The lobby was very welcoming with the water features. Staff was very friendly. Love the security - need room keys to access elevator. The rooms were updated... More

Recently stayed at this hotel for work reasons and was very pleased with the hotel itself as well as the staff. The room was ready earlier than the regular check in time and that was a welcome bonus. The room was two doubles, as there were no kings available. No problem, it was just me. The beds were extremely comfortable,... More

I'd actually give it 4.5 stars if I could and a great value at $60 a night. Everything from the lobby to rooms was elegant and comfortable. Easily the nicest bed of our entire tour of SoCal. There was a area with free computers that use to go on the internet. The one unfortunate thing is that they do not... More