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Carmel Inn & Suites

2.5 of 5
Junipero Ave& 5th Ave, PO Box 1295, Carmel, CA 93921
Hotel amenities
Carmel Inn & Suites
Ranked #20 of 21 hotels in Carmel
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60 reviews from our community

    Trip type
Traveller rating
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    16
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    9
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Date Rating
Saint Charles, Illinois
Top Contributor
61 reviews 61 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 4 May 2013

We were in the area without a reservation on Big Sur Marathon weekend so were thankful to get a room anywhere. This was perhaps the last room left in town! For about $200 we got this odd room with "fireplace" that was a space heater type of thing with a volume button for the crackling sound of the "fire." All... More

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Los Angeles
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 December 2012

I paid $145/nt for a "king suite" and was told I would have a bar and microwave in my room. Alas, I was given literally a hole in the wall (no. 27) in the back with one small window overlooking a staircase (no bar, no microwave, no suite). The wallpaper was peeling in both the bedroom and bathroom. It was... More

Was this review helpful? Yes 3
ciasca, Manager at Carmel Inn & Suites, responded to this review
4 December 2012

We are sorry to hear that your stay was unsatisfactory. It's disappointing to hear that and the appropriate action will be taken. We ask you to give another chance and please try to book directly with the hotel instead of Orbitz and we'll make sure you will be well taken care of. Please accept our apology. More

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San Diego, California
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 15 October 2012

Nice bargain hotel with nice rooms including microwave, fridge, coffee maker, cable TV, free continental breakfast & Wi-Fi, small pool, good size rooms, nice place for the price, good location right at the start of the top of downtown Carmel

Was this review helpful? Yes 1
See 2 more reviews by Wayne D for Carmel
San Jose, California
1 review
2 of 5 stars Reviewed 20 September 2012

I like a firm mattress, but I've never slept on a more uncomfortable bed in my life. The pillows are just as bad. The room was clean, and the location is excellent. The bathroom appeared to be recently renovated, but the other annoyance is there is no shelf or ledge of any kind in the shower. There's a little table... More

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ciasca, Front Office Manager at Carmel Inn & Suites, responded to this review
21 September 2012

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you were unhappy. Please accept our apology. We want you to know that the comments and suggestions we receive... More

Gothenburg, Sweden
1 review
5 of 5 stars Reviewed 14 July 2012

At first sight Carmel Inn and Suites is looking very cosy and pittoresque. We booked a night at this place and liked it very much! The beds were soft, which I like, and the rooms spacy and fresh. A good sign is when even the remote control to the TV is clean. The staff was very helpful and when we... More

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mississauga, ontario
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 11 June 2012

We stayed two nights in this location. Rooms were very clean, spacious, quiet and met our needs. Breakfast was delivered to the room each morning in a basket...cute. Location is great, we could walk to everything in town including restaurants which were great. Carmel is a gorgeous boutique town, high end stores, great places to eat with moderate to high... More

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See 2 more reviews by Wardair2 for Carmel
Chico, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 23 May 2012

Good location, short walk to Ocean Avenue. Now for the rest of the story! It is not AAA 3 star, sign must be old. Bathroom is not inviting, wall paper torn and pealing off. Shower/tub had 4 inches of water in it after my shower. King size bed was very uncomfortable. Room was small. Very steep stairs to 2nd floor,... More

Was this review helpful? Yes 1
ciasca, Director of Sales at Carmel Inn & Suites, responded to this review
24 May 2012

It's disappointing to learn that your stay was unsatisfied and the necessary action has been taken. We strive our very best to accommodate each and every guest that their stay is comfortable. Yes, the hotel do not have an elevator and the parking is tight which is limited. Guests can always park on the street where there are ample of... More

London
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 23 April 2012

Even if the off season, Carmel seems to know how to charge for hotel rooms! This seemed to be one of the cheaper ones in the main part of town on a turn-up and see rate. Certainly what you see is what you get and the rooms were well appointed, perhaps with slightly eccentric decoration and furniture but certainly clean,... More

Was this review helpful? Yes 1
San Francisco, California, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 March 2012

The location of the Inn is quite great and the climate actually over there is too cold. I saw in the review that people were complaining about the ACs. Actually ACs are not required there at all. Compared to the other hotels, the price is reasonable. Also, you get nice breakfast as well.

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bayarea
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 21 January 2012 via mobile

If you wait until 1 or 2 weeks before stay they offer good discounts which makes it worth it. If you book more than 1 room and want to pay separately be careful. Even if you tell him upfront they will still charge the one card and then it has to be reversed and only one person is apparently allowed... More

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ciasca, Guest Relations Manager at Carmel Inn & Suites, responded to this review
26 January 2012

We are extremely sorry for your situation and be assured that is not our normal procedure. During that time we were organizing our staff and only managers and supervisors have access to make any necessary changes fast. Unfortunately they were unavailable to the property at that time. More

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Additional Information about Carmel Inn & Suites

Also Known As:
Carmel Inn And Suites
Carmel Hotel Carmel
Carmel Hotel
Address: Junipero Ave& 5th Ave, PO Box 1295, Carmel, CA 93921
Region: United States > California > Monterey Peninsula > Carmel
Amenities:
Free Breakfast Free Parking Room Service Swimming Pool
Hotel Style:
Ranked #20 of 21 hotels in Carmel
Price range (per night): 134 AUD - 308 AUD
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Two story Inn with modern guest amenities in rooms and suites; situated in the business district, near shops and restaurants. ... more   less 
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