Missed connection caused United Airlines to issue a hotel voucher. The hotel on voucher was Crowne Plaza south SFO. After quite a wait for the shuttle and verifying with the driver that it was correct hotel, we arrives at the property. At check-in, I handed the manager on duty the voucher in which he first stayed his hotel didn't accept... More

We used this hotel after getting in from a 24hour journey for a nights sleep before heading into the city. The hotel shuttle was so comfortable and easy to find. Check in was easy and quick. The room was a great size and very luxurious. It was spotlessly clean. The bathroom was big and clean too with plenty of towels... More

Awful location, but that's true of all other hotels more or less.. However, the position just by the freeway is pretty bad.. Maybe that's why they put earplugs on your bed, when you check in? It's maybe 15 minutes walk to Broadway Road, so at least you got a few options for eating.. The rooms are old, stuffy corridors, glued... More

Got my first surprise when checking in, I booked for a room with double-bed, because I am traveling with my wife and two kids, but the guy at front desk said "you booked with 1 adult, so the system default to single bed room". So it is not hotel's fault. And all rooms are sold out. And this is the... More

Booked a room through hotwire and we figured that we would choose a 4 star hotel - hoping to get into one of the more upscale hotels in the SFO area. We were a little disappointed to find that the Crowne Plaza had received such terrible reviews on tripadvisor - so, needless to say we weren't expecting too much after... More

Several benefits: very close to the airport, free shuttle service, competitive rate, Advantage and Payless car rental lots are within walking distance, good in-house restaurant. Friendly check-in personnel, offering wake-up call, airport shuttle service, terminal and flight information. My room was in the "quiet zone" on the 6th floor, a comfortable and well-appointed room, nothing left to be desired. The... More

I just finished working all weekend to fly back to New York next morning. I just wanted a simple clean quiet room. Instead, the room was so close to the highway. I never experienced such a roaring noisy room. It was alarming when I saw a pair of ear plug provided on the bed. I do not think too many... More

Spent 2 nights here while on business in the area. The room was nice, the bed comfortable. Sound insulation was good and had a good night's rest. The West Bay Market restaurant is also pretty decent, albeit a bit too air conditioned for my taste - even our server was complaining that she was always too cold. Front desk is... More

Very outdated, small rooms, non-smoking room smelled of smoke, front desk was not very friendly upon arrival, very disappointed with whole visit. Positive was that the hotel was close to a walking/running path.