1986 called and wants its hotel back. The cabin we booked appeared not have been redecorated or even cleaned in quite some time. I wouldn't have gotten in that jacuzzi without a hazmat suit. The bed came with hair, rips and stains but the fireplace.....no gas, no wood. Even if this place was cheaper by half I wouldn't have stayed.... More

We decided last minute to stay over night in Big Bear after a day of snowboarding. It was Presidents Day weekend and everything was pretty much booked. We had a stroke of luck at the Black Forest Lodge. There was a jacuzzi in the room and cable. The lobby smelt like lavender and the staff was friendly. We will definitely... More

Just returned with 9 year old son. Horrible stay for 2 nights, paid for 3 but left after 2. Everything old, dirty couch with ants, no shower pressure, old mattress and disgusting comforter on bed. More

Got to our hotel room: hairs on sheets and in the shower. Got another room: light bulbs burnt out in front room. Hotel very outdated, shag carpet, poor lighting (so you can't see the nasty). We were not able to get a refund because we bought package deal with our lift tickets. But it was so terrible, we just left... More

I have stayed at this hotel several times over the years. I love coming here they have such cozy rooms each having their own unique decor.They have fireplaces which really adds a nice touch to the rooms. The rooms a good price for what you get. Also the staff is very friendly and will go out of their way to... More

We came to Big Bear Lake, without reservations and lucked out to find an available cabin at the Black Forest Lodge. They let us look at the different rooms and cabins that were avaialbe and pick the one we wanted. We decided on a cozy cabin with a jacuzzi that has a very European feel about it. The staff was... More

On April 11, 2011 I wrote a review describing how I had gone to the Black Forest for many years, and up until then it was a great place to stay. Since then, the management has become progressively more uncooperative and arrogant toward customers as they await their probable sale of the property and retirement to points unknown. Customer service... More

I wouldnt stay here if someone paid me to. I didnt even get the chance to stay there. I had booked a room over the phone with Rita the owner yesterday and she didnt seem very friendly, but I didnt think anything of it. Then after I booked it I read all of these reviews about how terrible the place... More

Had a great time, great service, loved the location. Perfect distance to the bars and food :) Room had tv, fireplace, and balcony. Didn't spend much time in my room but was comfortable when I needed to rest from all the boarding :) More