They advertise as a resort, and it is FAR from that. This property shoul be torn down, rooms are extremely dirty, carpet was all stained. Beds very uncomfortable and rooms are very noisy, door hardky closed, felt very unsecure. Do not recommend this property at all. More

Stayed in Room 108 and one of the beds supports went throught the floor. The second night we put books under the supports to keep the bed even. The floor was very corroded and you can feel the floor moving when walking within the room. The shower door did not close all the way and it didn't lock in place.... More

How they stay in business I'll never know. . Like everyone else's reviews here, we turned into a practically empty parking lot. All the rooms had blinds open and many appeared broken. They advertise an indoor and outdoor pool, but there is NO pool at all. The outdoor pool is filled in, as it probably should be. The building is... More

It's nasty and way too expensive... I couldn't even spend the night there, I had to run out because the room smelled like dirty feet and the towels in the bathroom had orange stains, I don't know from what, but so nasty. I told the front desk man that I couldn't stay because of that and he still charged my... More

When I booked a stay at the Thounder Cloud resort I didn't expect anything fancy... but I did expect a working toilet, hot water (especially when it's 13 degrees and snowing), and a clean room... but this did not happen. The first thing I noticed when I arrived was that the lobby was dirty and disgusting. When I arrived to... More

I wanted to take my boyfriend to a romantic trip to Big Bear. My first mistake was not listening to people's reviews of this "resort". First red flag was when we drove up to the hotel and our car was the only one in the parking lot. The magic and romance of our trip quickly evaporated once we opened the... More

The room was dirty, the carpets were filthy, the shower door would not close. It made a mess in the bathroom. The room stunk and it was hard to walk without shoes. The heater did not work. There were no screens on the windows and the front door had a big hole because someone kicked it in. It was the... More

This place is worst than a dump. Tent camping is a five star experience compared to this health hazzard. They only ones getting a great night sleep is the bed bugs, mice, and other unknown hazzards. The rug was way to filthy for even my dog to sleep on if I brought her. As promised by a time share promo... More

We couldn't believe what a dump this place was, The room was infested with ants & spiders, the shower regulator didn't work so all that we had was scolding hot water, the walls were falling apart, the kitchen stove had a gas leak, the blinds were all ripped up so people could see in on you, bed linens smelled like... More