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Jumeirah Port Soller Hotel & Spa

5.0 of 5
Calle Belgica s/n, 07108 Soller, Majorca, Spain
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Jumeirah Port Soller Hotel & Spa
Ranked #12 of 33 hotels in Soller
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102 reviews from our community

    Trip type
Traveller rating
    72
    18
    4
    4
    4
Date Rating
London, United Kingdom
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We'd booked a private villa in Malllorca, which on arrival was awful. Lasted less than 12 hours, before dashing over the mountains to the Jumeirah, who calmed us instantly in their beautiful lobby. 10 mins later and we were booked into adjacent rooms with lovely balconies overlooking the beautiful bay, sipping coke. Staff couldn't have been more helpful, all 3... More

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New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 May 2013 NEW

I have unfortunately not been able to see this hotel, as due to a death in the family we had to cancel our trip at the last minute. The hotel has refused to refund us any portion of the charge, or at the very least offer us vouchers towards a future visit. As frequent worldwide travelers, I find that this... More

Was this review helpful? Yes 1
JumeirahPortSoller, General Manager at Jumeirah Port Soller Hotel & Spa, responded to this review
17 May 2013

Dear LolaNDNY: We are very sorry to hear about your family loss. Upon cancelling the booking, only "personal reasons" were given, as this was a non refundable rate, the process followed was correct; however, please contact me directly at your soonest convenience so that we can offer you a suitable solution. Fernando Gibaja General Manager fernando.gibaja@jumeirah.com More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

We stayed at the resort for a week in April and I have to say it has to be one of our best ever experiences. From the time we checked in the attention to detail of the staff was superb and the service was excellent throughout our stay. No request was too much for the staff and they went out... More

Was this review helpful? Yes 1
Antwerp, Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013

The location of the hotel is perfect. The staff is very friendly. A superb experience!! The vieuw from our room was breathtaking. Everyone was so kind and nice. We will go back to this hotel. Mallorca at her or his best!! This time i enjoyed the trip verry much.

Was this review helpful? Yes 1
London
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 12 May 2013

The location of the hotel could not be better, perched on a cliff with views over the sea and the mountains. We had a mountain view room that was fantastic: the bathroom was very well appointed, with a large bath, shower, double sinks...The bedroom was fairly large with a very, very comfortable bed. The balcony has a large sofa to... More

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Dorset
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 May 2013

The Jumeirah at Port de Soller is a 1 year old hotel perched on the top of a cliff, and it looks fantastic. The architecture, surroundings, ambiance, and rooms are all excellent. A room with a mountain view (rather than a sea view) is by no means a compromise, in fact I think it is preferable, with morning sun, an... More

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See 2 more reviews by rjosborne for Soller
JumeirahPortSoller, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review
7 May 2013

Dear rjosborne, Thank you for sharing your comments following your recent visit to Jumeirah Port Soller Hotel & Spa. I am happy to learn you enjoyed your stay with us as well that our members of staff were able to assist when needed. Regarding your comments about the distances in the hotel, this is due to the property following the... More

Kent
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 May 2013

Fantastic location, high quality and helpful staff, lovely room with a view onto the sea, lovely bed and bed linen, good breakfast with everything you could possibly want. The gym and spa are very good with high quality equipment and the public areas of the hotel are well furnished and very comfortable. Free wifi with a good signal throughout the... More

Was this review helpful? Yes 1
See 4 more reviews by NickfamilyKent for Soller
London, United Kingdom
1 review
5 of 5 stars Reviewed 19 April 2013

I have just returned home from a weeks stay at the Jumeirah Soller which i visited with my wife and daughter.From the minute we arrived the hotel staff couldn't do enough for us,especially Zaya and Nasser on the reception and Goran up at the infinity pool.The room was very luxurious and the views beautiful and there was a small gift... More

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JumeirahPortSoller, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review
7 May 2013

Dear Mr & Mrs Dowden, I appreciate your time in writing a review on TripAdvisor following your stay at Jumeirah Port Soller. I am most happy to know that you enjoyed your stay with us and that everything was to your entire satisfaction. Thank you for your nice comments about Zaya and Nasser at Reception and Goran at the Infinity... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 April 2013

Great guest rooms but you need to be fit to reach them! Very strange access 3 separate lifts and stairs to reach the bedroom. Very weather dependant when it isn't always dry. Food was very average particularly for the price charged. Lacked atmosphere .very friendly staff but the whole resort does not live up to its United Arab Emirates reputation... More

Was this review helpful? Yes 1
JumeirahPortSoller, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review
26 April 2013

Dear Chocoholi, Thank you for writing on TripAdvisor about your recent experience at Jumeirah Port Soller. I am happy to learn you enjoyed your stay with us, however I am disappointed that your stay was not totally up to your expectations considering our sister properties in the UAE. At Jumeirah we like to offer our guests different experiences as all... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 13 April 2013

We visited Soller to meet some family members and decided to stay in the Jumeirah. It is a completely modern building that stretches 1km side to side. The location is excellent as you can see the wonderful views of the mountains and the sea. We had to take three separate lifts to reach our room but it was worth the... More

Was this review helpful? Yes 2
See 3 more reviews by FoodyKid for Soller
JumeirahPortSoller, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review
26 April 2013

Dear FoodyKid, Thank you for staying at Jumeirah Port Soller during your recent family gathering in Mallorca. I am delighted that you enjoyed your stay and I want to thank you for writing such a detailed review about our hotel facilities. I am glad you enjoyed your time at Talise Spa and swimming in Sa Talaia pool as well as... More

 
 
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Additional Information about Jumeirah Port Soller Hotel & Spa

Also Known As:
Jumeirah Port Soller Hotel & Spa Majorca
Address: Calle Belgica s/n, 07108 Soller, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Soller
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Soller
#8 Luxury Hotels in Soller
Price range (per night): $536 - $888
Hotel Class:5 star (5*)
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Jumeirah Port Soller Hotel & Spa
See lowest price for your stay*
Enter dates 1 night 2 nights
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